Usability of ERP Error Messages
Sadiq, M., & Pirhonen, A. (2014). Usability of ERP Error Messages. International Journal of Computer and Information Technology, 3(5), 883-893. http://ijcit.com/archives/volume3/issue5/Paper030505.pdf
Date
2014Discipline
Käyttäjäystävällinen tietojenkäsittelyCopyright
© International Journal of Computer and Information Technology (IJCIT).
Usability of complex information system like
enterprise resource planning (ERP) system is still a challenging
area. This is why many usability problems have been found in the
ERP system. In this article, we tried to highlight the 21 usability
problems in ERP error messages by using Nielsen’s heuristics
and inquiry questionnaire methods. Nielsen’s heuristics is a
better for finding a large number of unique usability problems in
different areas. The inquiry questionnaire method has some
constraints, but it is useful for comprehending how the actual
end-users perceive an application.
Publisher
International Journal of Computer and Information TechnologyISSN Search the Publication Forum
2279-0764
Original source
http://ijcit.com/archives/volume3/issue5/Paper030505.pdfPublication in research information system
https://converis.jyu.fi/converis/portal/detail/Publication/24058088