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Design of mobile phones for older adults : An empirical analysis of design guidelines and checklists for feature phones and smartphones

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Petrovčič, A., Taipale, S., Rogelj, A., & Dolničar, V. (2018). Design of mobile phones for older adults : An empirical analysis of design guidelines and checklists for feature phones and smartphones. International Journal of Human-Computer Interaction, 34(3), 251-264. https://doi.org/10.1080/10447318.2017.1345142
Published in
International Journal of Human-Computer Interaction
Authors
Petrovčič, Andraž |
Taipale, Sakari |
Rogelj, Ajda |
Dolničar, Vesna
Date
2018
Discipline
YhteiskuntapolitiikkaIkääntymisen ja hoivan tutkimuksen huippuyksikköSocial and Public PolicyCentre of Excellence in Research on Ageing and Care
Copyright
© 2017 Taylor & Francis Group, LLC. This is a final draft version of an article whose final and definitive form has been published by Taylor & Francis Group, LLC. Published in this repository with the kind permission of the publisher.

 
Design guidelines and checklists are suggested as a useful tool in the development and evaluation of interface design of mobile phones for older adults. Given the intense evolution of mobile phone design, understanding how the design guidelines and checklists have taken into account the advances in mobile phone usability for older adults is important for their correct application and future development. Thus, this study explores the usability dimensions of mobile phone design for older adults and the related changes in terms of time and the type of device (feature phones vs. smartphones) based on an expert coding of the eight mobile phone design guidelines and checklists for older adults published between 2006 and 2014. The results of the expert coding show that design guidelines and checklists most frequently deal with visual and haptic issues (e.g., high contrast, button type, and button size), whilst they hardly ever address various elements of textual interface (e.g., ease of text entry, a button’s feedback, and font type). Over time, the design guidelines and checklists have become more complex in terms of the average number of included usability categories and dimensions. For smartphones, the guidelines, on average, put more emphasis on the screen, touchscreen, text, and exterior related issues, whereas the design guidelines for feature phones stress the usability of the keypad and menus. Besides revealing potential usability dimensions that could be further expanded in the guidelines, this study also highlights the need for research that would empirically validate the design guidelines and checklists in the future. ...
Publisher
Taylor & Francis Inc.
ISSN Search the Publication Forum
1044-7318
Keywords
design heuristic analysis mobile phone older adults matkapuhelimet älypuhelimet käytettävyys muotoilu ikääntyneet tarkistuslistat toimintaohjeet
DOI
https://doi.org/10.1080/10447318.2017.1345142
URI

http://urn.fi/URN:NBN:fi:jyu-201802021415

Publication in research information system

https://converis.jyu.fi/converis/portal/detail/Publication/27145365

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