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dc.contributor.advisorSeppänen, Risto-Ville
dc.contributor.authorMöttönen, Juha
dc.date.accessioned2023-03-14T07:06:56Z
dc.date.available2023-03-14T07:06:56Z
dc.date.issued2023
dc.identifier.urihttps://jyx.jyu.fi/handle/123456789/85994
dc.description.abstractDuring the year 2020, the way to work changed dramatically as the COVID-19 pandemic shook the world. Because drastic measures were needed to prevent the virus from spreading, more personnel were recommended to work from home offices. On the other hand, this remote work development meant more personnel working with ICT-enabled collaborative tools across the single case study organisation. This thesis approaches the research problem introduced with a systematic literature review, a theme-based interview data collection and a thematic analysis. Within the systematic literature review, the aim is to find out what is already known about the research problem through systematic methods of finding and analysing data. Empirical studies, in turn, are reflected in systematic literature review findings, and the data is collected through theme-based interviews. Finally, from these two approaches, the details of the findings are done and shown. According to the results, characteristics can be found that promote value co-creation. These characteristics allow a dyad exchange of services. Implications, however, are based on a single case context. Within the study context, it was identified that the tools should have characteristics that promote real-time information sharing, structure, and methods to promote trust between the stakeholders within value co-creation.en
dc.format.extent65
dc.format.mimetypeapplication/pdf
dc.language.isoen
dc.rightsIn Copyright
dc.subject.othervalue
dc.subject.otherco-creation
dc.subject.othercharacteristics
dc.titleOnline tool characteristics in value co-creation
dc.identifier.urnURN:NBN:fi:jyu-202303142148
dc.type.ontasotPro gradu -tutkielmafi
dc.type.ontasotMaster’s thesisen
dc.contributor.tiedekuntaInformaatioteknologian tiedekuntafi
dc.contributor.tiedekuntaFaculty of Information Technologyen
dc.contributor.laitosInformaatioteknologiafi
dc.contributor.laitosInformation Technologyen
dc.contributor.yliopistoJyväskylän yliopistofi
dc.contributor.yliopistoUniversity of Jyväskyläen
dc.contributor.oppiaineTietojärjestelmätiedefi
dc.contributor.oppiaineInformation Systems Scienceen
dc.rights.copyright© The Author(s)
dc.rights.accesslevelopenAccess
dc.type.publicationmasterThesis
dc.contributor.oppiainekoodi601
dc.subject.ysotyövälineet
dc.subject.ysoarvonluonti
dc.subject.ysotools
dc.subject.ysovalue creation
dc.format.contentfulltext
dc.rights.urlhttps://rightsstatements.org/page/InC/1.0/
dc.type.okmG2


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