dc.contributor.author | Niininen, Outi | |
dc.contributor.author | Singaraju, Stephen | |
dc.contributor.author | Karjaluoto, Heikki | |
dc.contributor.author | Valentini, Chiara | |
dc.contributor.author | Muhonen, Markus | |
dc.contributor.editor | Niininen, Outi | |
dc.date.accessioned | 2022-12-19T07:03:53Z | |
dc.date.available | 2022-12-19T07:03:53Z | |
dc.date.issued | 2022 | |
dc.identifier.citation | Niininen, O., Singaraju, S., Karjaluoto, H., Valentini, C., & Muhonen, M. (2022). Future look : Communicating with customers using digital channels. In O. Niininen (Ed.), <i>Contemporary Issues in Digital Marketing</i> (pp. 165-175). Routledge. <a href="https://doi.org/10.4324/9781003093909-20" target="_blank">https://doi.org/10.4324/9781003093909-20</a> | |
dc.identifier.other | CONVID_101690228 | |
dc.identifier.uri | https://jyx.jyu.fi/handle/123456789/84462 | |
dc.description.abstract | Digital Marketing is a fast-moving field, and the future of Digital Marketing Communication is multifaceted. Communication with customers can be based on either their current geographical location, their past online behaviour or their actions across various social media platforms. Communications can vary from one-to-one to many-to-many with varying types of digital technology used to facilitate it.
The focus of Digital Marketing is to deliver smooth, effortless and enjoyable experiences to customers no matter their location. Existing digital services will be enhanced by greater use of Artificial Intelligence, Big Data and automation. Analytics, when combined with location-based services, will tempt consumers with goods/services designed to delight each individual ‘at the right time, in the right place’. This chapter offers a picture of what communication with customers might look like in the future. | en |
dc.format.extent | 188 | |
dc.format.mimetype | application/pdf | |
dc.language.iso | eng | |
dc.publisher | Routledge | |
dc.relation.ispartof | Contemporary Issues in Digital Marketing | |
dc.rights | CC BY-NC-ND 4.0 | |
dc.title | Future look : Communicating with customers using digital channels | |
dc.type | bookPart | |
dc.identifier.urn | URN:NBN:fi:jyu-202212195717 | |
dc.contributor.laitos | Kauppakorkeakoulu | fi |
dc.contributor.laitos | School of Business and Economics | en |
dc.contributor.oppiaine | Basic or discovery scholarship | fi |
dc.contributor.oppiaine | Digitaalinen liiketoiminta ja talous (painoala) | fi |
dc.contributor.oppiaine | Digital marketing and Communication | fi |
dc.contributor.oppiaine | Markkinointi | fi |
dc.contributor.oppiaine | Viestinnän johtaminen | fi |
dc.contributor.oppiaine | Johtaminen | fi |
dc.contributor.oppiaine | Hyvinvoinnin tutkimuksen yhteisö | fi |
dc.contributor.oppiaine | Työn ja johtamisen muuttuminen digitaalisessa ajassa | fi |
dc.contributor.oppiaine | Basic or discovery scholarship | en |
dc.contributor.oppiaine | Digital Business and Economy (focus area) | en |
dc.contributor.oppiaine | Digital marketing and Communication | en |
dc.contributor.oppiaine | Marketing | en |
dc.contributor.oppiaine | Corporate Communication | en |
dc.contributor.oppiaine | Management and Leadership | en |
dc.contributor.oppiaine | School of Wellbeing | en |
dc.contributor.oppiaine | Emergent work in the digital era | en |
dc.type.uri | http://purl.org/eprint/type/BookItem | |
dc.relation.isbn | 978-0-367-55533-7 | |
dc.type.coar | http://purl.org/coar/resource_type/c_3248 | |
dc.description.reviewstatus | peerReviewed | |
dc.format.pagerange | 165-175 | |
dc.type.version | publishedVersion | |
dc.rights.copyright | © Authors, 2022 | |
dc.rights.accesslevel | openAccess | fi |
dc.subject.yso | markkinointiviestintä | |
dc.subject.yso | tekoäly | |
dc.subject.yso | markkinointi | |
dc.subject.yso | digitaalinen markkinointi | |
dc.subject.yso | verkkopalvelut | |
dc.subject.yso | big data | |
dc.subject.yso | automaatio | |
dc.subject.yso | digitalisaatio | |
dc.subject.yso | verkkoviestintä | |
dc.subject.yso | tulevaisuus | |
dc.format.content | fulltext | |
jyx.subject.uri | http://www.yso.fi/onto/yso/p6988 | |
jyx.subject.uri | http://www.yso.fi/onto/yso/p2616 | |
jyx.subject.uri | http://www.yso.fi/onto/yso/p5878 | |
jyx.subject.uri | http://www.yso.fi/onto/yso/p23942 | |
jyx.subject.uri | http://www.yso.fi/onto/yso/p6624 | |
jyx.subject.uri | http://www.yso.fi/onto/yso/p27202 | |
jyx.subject.uri | http://www.yso.fi/onto/yso/p11477 | |
jyx.subject.uri | http://www.yso.fi/onto/yso/p8692 | |
jyx.subject.uri | http://www.yso.fi/onto/yso/p14112 | |
jyx.subject.uri | http://www.yso.fi/onto/yso/p817 | |
dc.rights.url | https://creativecommons.org/licenses/by-nc-nd/4.0/ | |
dc.relation.doi | 10.4324/9781003093909-20 | |
dc.type.okm | A3 | |