Communication challenges facing management teams
Hedman, E., & Valo, M. (2015). Communication challenges facing management teams. Leadership and Organization Development Journal, 36(8), 1012-1024. https://doi.org/10.1108/LODJ-04-2014-0074
Published in
Leadership and Organization Development JournalDate
2015Copyright
© Emerald Group Publishing Limited, 2015. This is a final draft version of an article whose final and definitive form has been published by Emerald. Published in this repository with the kind permission of the publisher.
Purpose – The purpose of this paper is to explore what kinds of communication challenges management
teams (MTs) experience and to suggest ideas for developing competent communication practices.
Design/methodology/approach – Working according to the principles of qualitative research, a
total of seven MT members from seven different international companies were interviewed. The
thematic in-depth interviews were analyzed by first looking at all references of communication
challenges, and then grouping them into six different dimensions.
Findings – Most of the communication challenges facing MTs are related to the teams’ meetings, where
issues of leadership, decision making and participation may well be intensified. The meetings were
experienced as formal communication forums, where MT members do not always express their true
opinions either because other team members prevent it or because they are unable to do so. Informal
communication plays a pivotal role in facilitating trust and competent communication practices.
Practical implications – MTs need to be mindful of how they communicate and develop a reflective
practice in order to develop competent communication practices.
Originality/value – The study illustrates the essential themes that the MT members experience and
perceive as central in MT communication and teamwork. Studying MTs from a communication
perspective adds a valuable contribution to MT research.
...


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Emerald Group Publishing LimitedISSN Search the Publication Forum
0143-7739Keywords
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https://converis.jyu.fi/converis/portal/detail/Publication/25247512
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