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• Third party in workplace conflicts : the mediator's conflict management and intercultural competences 

  Laukkala, Janne (University of Jyväskylä, 2015)

  The purpose of this study is to examine successful workplace mediators’ conflict management and intercultural competences thus contributing to practitioner dialogue on mediator competences and continuous professional ...

• “You can get surprisingly far with just normal interaction” : intercultural communication competence and the cultural identity negotiation of Finnish basic education teachers when teaching a multicultural class 

  Mattila, Heta (2018)

  Tämä tutkimus analysoi suomalaisten peruskouluopettajien kulttuurienvälistä viestintäkompetenssia, kun he opettavat monikulttuurista luokkaa. Tutkimus toteutettiin teemahaastattelujen avulla. Haastatteluihin osallistui 10 ...

• Communicating interculturality in the workplace 

  Lahti, Malgorzata (University of Jyväskylä, 2015)

• Intercultural Dialogue in the European Education Policies : A Conceptual Approach 

  Lähdesmäki, Tuuli; Koistinen, Aino-Kaisa; Ylönen, Susanne C. (Palgrave Macmillan, 2020)

  This open access book analyses intercultural dialogue as a concept, policy and ideal in European education policy documentation. The core European transnational organizatons – the Council of Europe and the European Union ...

• The pedagogical value of translation : experiences from a newly introduced elective course 

  Károly, Adrienn (University of Jyväskylä, 2024)

  With the expansion of nonprofessional translation activities, language education has gradually rediscovered translation and mediation, seeing them not only as useful tools in language learning but also as transferable ...