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dc.contributor.authorMartikainen, Susanna
dc.contributor.authorSalovaara, Samuel
dc.contributor.authorYlönen, Katri
dc.contributor.authorTynkkynen, Elina
dc.contributor.authorViitanen, Johanna
dc.contributor.authorTyllinen, Mari
dc.contributor.authorLääveri, Tinja
dc.date.accessioned2022-12-28T09:04:04Z
dc.date.available2022-12-28T09:04:04Z
dc.date.issued2022
dc.identifier.citationMartikainen, S., Salovaara, S., Ylönen, K., Tynkkynen, E., Viitanen, J., Tyllinen, M., & Lääveri, T. (2022). Social welfare professionals willing to participate in client information system development : Results from a large cross-sectional survey. <i>Informatics for Health and Social Care</i>, <i>47</i>(4), 389-402. <a href="https://doi.org/10.1080/17538157.2021.2010736" target="_blank">https://doi.org/10.1080/17538157.2021.2010736</a>
dc.identifier.otherCONVID_102356556
dc.identifier.urihttps://jyx.jyu.fi/handle/123456789/84613
dc.description.abstractHuman-centered design methods should be implemented throughout the client information system (CIS) development process to understand social welfare professionals’ needs, tasks, and contexts of use. The aim of this study was to examine Finnish social welfare professionals’ experiences of participating in CIS development. A national cross-sectional web-based survey on the CIS experiences of social welfare professionals (1145 respondents) was conducted in Finland in spring 2019. This study focused on statements concerning the experiences of end users with CIS development and participation. The results are reported by professional and age groups. Half (50%) of the 1145 respondents had participated in CIS development. Half (56%) knew to whom and how to send feedback to software developers, but most (87%) indicated that changes and corrections were not made according to suggestions and quickly enough. The most preferred methods of participation were telling a person in charge of information systems development about usage problems (53%) and showing developers on site how professionals work (34%); 19% were not interested in participating. Social welfare professionals are willing to participate in CIS development, but vendors and social welfare provider organizations are underutilizing this resource. Social welfare informaticists are needed to interpret the needs of end users to software developers.en
dc.format.mimetypeapplication/pdf
dc.language.isoeng
dc.publisherTaylor & Francis
dc.relation.ispartofseriesInformatics for Health and Social Care
dc.rightsCC BY-NC 4.0
dc.subject.otherhuman-centered design
dc.subject.otherinformation systems
dc.subject.othersocial welfare professionals
dc.subject.othersocial care
dc.subject.othersocial work
dc.subject.otherclient information system
dc.subject.otherit system development
dc.subject.otherparticipatory methods
dc.subject.othersurvey
dc.subject.otherinformaticist
dc.titleSocial welfare professionals willing to participate in client information system development : Results from a large cross-sectional survey
dc.typearticle
dc.identifier.urnURN:NBN:fi:jyu-202212285847
dc.contributor.laitosYhteiskuntatieteiden ja filosofian laitosfi
dc.contributor.laitosDepartment of Social Sciences and Philosophyen
dc.type.urihttp://purl.org/eprint/type/JournalArticle
dc.type.coarhttp://purl.org/coar/resource_type/c_2df8fbb1
dc.description.reviewstatuspeerReviewed
dc.format.pagerange389-402
dc.relation.issn1753-8157
dc.relation.numberinseries4
dc.relation.volume47
dc.type.versionacceptedVersion
dc.rights.copyright© 2022 Taylor & Francis
dc.rights.accesslevelopenAccessfi
dc.subject.ysosurvey-tutkimus
dc.subject.ysososiaalihuolto
dc.subject.ysotietojärjestelmät
dc.subject.ysososiaalityö
dc.subject.ysokäyttäjäkeskeinen suunnittelu
dc.subject.ysojärjestelmäsuunnittelu
dc.subject.ysopotilastietojärjestelmät
dc.subject.ysososiaalityöntekijät
dc.subject.ysosysteemityö
dc.format.contentfulltext
jyx.subject.urihttp://www.yso.fi/onto/yso/p2622
jyx.subject.urihttp://www.yso.fi/onto/yso/p3281
jyx.subject.urihttp://www.yso.fi/onto/yso/p3927
jyx.subject.urihttp://www.yso.fi/onto/yso/p3286
jyx.subject.urihttp://www.yso.fi/onto/yso/p25802
jyx.subject.urihttp://www.yso.fi/onto/yso/p28347
jyx.subject.urihttp://www.yso.fi/onto/yso/p28119
jyx.subject.urihttp://www.yso.fi/onto/yso/p11779
jyx.subject.urihttp://www.yso.fi/onto/yso/p10655
dc.rights.urlhttps://creativecommons.org/licenses/by-nc/4.0/
dc.relation.doi10.1080/17538157.2021.2010736
jyx.fundinginformationThe author(s) reported there is no funding associated with the work featured in this article.
dc.type.okmA1


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