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dc.contributor.authorNykänen, Hanna
dc.contributor.authorAsunta, Laura
dc.contributor.authorMikkola, Leena
dc.date.accessioned2020-11-27T12:03:39Z
dc.date.available2020-11-27T12:03:39Z
dc.date.issued2020
dc.identifier.citationNykänen, Hanna; Asunta, Laura; Mikkola, Leena (2020). Discursive Strategies to Negotiate Power Relations in Disability Services Client Juries. Health Communication, ahead-of-print. DOI: 10.1080/10410236.2020.1851455
dc.identifier.otherCONVID_47126221
dc.identifier.urihttps://jyx.jyu.fi/handle/123456789/72854
dc.description.abstractCollaboration with clients is an efficient way to develop social services. To strengthen the possibilities for clients to influence services, client juries are established. However, collaboration in the juries is perceived as difficult because of the power imbalance inherent in the client–social worker relationship. The aim of this study was to examine how the participants negotiated power relations in client jury meetings. The data consisted of four observed disability services client jury meetings. Analysis was performed using action-implicative discourse analysis, which aims to define different communicative problems, interactional strategies, and situated ideals of communicative practices. The results revealed the use of four main strategies to negotiate power relations in client jury meetings: avoiding conflicts with clients, trying to reveal injustice, taking responsibility, and widening the perspective. By studying the interactions within the disability services client juries, the methods for promoting the involvement of service users in developing social services can be improved.en
dc.format.mimetypeapplication/pdf
dc.languageeng
dc.publisherRoutledge
dc.relation.ispartofseriesHealth Communication
dc.rightsCC BY-NC-ND 4.0
dc.subject.otherclients
dc.subject.othersocial services
dc.titleDiscursive Strategies to Negotiate Power Relations in Disability Services Client Juries
dc.typearticle
dc.identifier.urnURN:NBN:fi:jyu-202011276818
dc.contributor.laitosKauppakorkeakoulufi
dc.contributor.laitosKieli- ja viestintätieteiden laitosfi
dc.contributor.laitosSchool of Business and Economicsen
dc.contributor.laitosDepartment of Language and Communication Studiesen
dc.type.urihttp://purl.org/eprint/type/JournalArticle
dc.description.reviewstatuspeerReviewed
dc.relation.issn1041-0236
dc.relation.volumeahead-of-print
dc.type.versionpublishedVersion
dc.rights.copyright© 2020 The Author(s). Published with license by Taylor & Francis Group, LLC.
dc.rights.accesslevelopenAccessfi
dc.subject.ysososiaalipalvelut
dc.subject.ysoasiakkaat
dc.subject.ysoasiakkuus
dc.subject.ysokeskustelunanalyysi
dc.subject.ysoyhteistyö
dc.subject.ysovammaispalvelut
dc.subject.ysovallankäyttö
dc.subject.ysoneuvottelut
dc.subject.ysodiskurssianalyysi
dc.format.contentfulltext
jyx.subject.urihttp://www.yso.fi/onto/yso/p1307
jyx.subject.urihttp://www.yso.fi/onto/yso/p3294
jyx.subject.urihttp://www.yso.fi/onto/yso/p8531
jyx.subject.urihttp://www.yso.fi/onto/yso/p7828
jyx.subject.urihttp://www.yso.fi/onto/yso/p6334
jyx.subject.urihttp://www.yso.fi/onto/yso/p25158
jyx.subject.urihttp://www.yso.fi/onto/yso/p2552
jyx.subject.urihttp://www.yso.fi/onto/yso/p6129
jyx.subject.urihttp://www.yso.fi/onto/yso/p7829
dc.rights.urlhttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.relation.doi10.1080/10410236.2020.1851455


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CC BY-NC-ND 4.0
Except where otherwise noted, this item's license is described as CC BY-NC-ND 4.0