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dc.contributor.authorJussila, Jari
dc.contributor.authorSillanpää, Virpi
dc.contributor.authorLehtonen, Timo
dc.contributor.authorHelander, Nina
dc.contributor.authorFrank, Lauri
dc.date.accessioned2019-01-04T06:14:31Z
dc.date.available2019-01-04T06:14:31Z
dc.date.issued2019
dc.identifier.citationJussila, J., Sillanpää, V., Lehtonen, T., Helander, N., & Frank, L. (2019). An Activity Theory Perspective on Creating a New Digital Government Service in Finland. In <i>Proceedings of the 52nd Hawaii International Conference on System Sciences (HICSS 2019)</i> (pp. 2923-2931). University of Hawai'i at Manoa. Proceedings of the Annual Hawaii International Conference on System Sciences. <a href="https://doi.org/10.24251/hicss.2019.354" target="_blank">https://doi.org/10.24251/hicss.2019.354</a>
dc.identifier.otherCONVID_28829920
dc.identifier.otherTUTKAID_80147
dc.identifier.urihttps://jyx.jyu.fi/handle/123456789/60874
dc.description.abstractDigitalization of government services is a central goal in many countries. At policy-making level, digital government services are often expected to simultaneously reduce cost and provide citizens with better and more versatile services. Development of new digital government services, however, often involves companies, which typically have differences in their approach to the development and implementation of new digital services compared to the public sector. This study applies activity theory as a lens to identify the similarities and differences between the private and public sector in the development and implementation of a new government digital service. The aim is to identify the contradictions that can lead to expansive learning in the activity system encompassing a national level digital government service for the social welfare and healthcare of citizens in Finland.fi
dc.format.mimetypeapplication/pdf
dc.language.isoeng
dc.publisherUniversity of Hawai'i at Manoa
dc.relation.ispartofProceedings of the 52nd Hawaii International Conference on System Sciences (HICSS 2019)
dc.relation.ispartofseriesProceedings of the Annual Hawaii International Conference on System Sciences
dc.relation.urihttp://hdl.handle.net/10125/59729
dc.rights© the Authors, 2019.
dc.rightsCC BY-NC-ND 4.0
dc.subject.otherdigitaaliset palvelut
dc.subject.otherhallitukset (julkinen hallinto)
dc.subject.otherdigital government
dc.subject.otherdigital services
dc.subject.othersmart government
dc.titleAn Activity Theory Perspective on Creating a New Digital Government Service in Finland
dc.typeconferenceObject
dc.identifier.urnURN:NBN:fi:jyu-201901031047
dc.contributor.laitosInformaatioteknologian tiedekuntafi
dc.contributor.laitosFaculty of Information Technologyen
dc.type.urihttp://purl.org/eprint/type/ConferencePaper
dc.date.updated2019-01-03T13:15:18Z
dc.relation.isbn978-0-9981331-2-6
dc.description.reviewstatuspeerReviewed
dc.format.pagerange2923-2931
dc.relation.issn1530-1605
dc.type.versionpublishedVersion
dc.rights.accesslevelopenAccessfi
dc.relation.conferenceProceedings of the Annual Hawaii International Conference on System Sciences
dc.subject.ysotoiminnan teoria
dc.subject.ysosähköinen hallinto
dc.subject.ysooppiminen
dc.format.contentfulltext
jyx.subject.urihttp://www.yso.fi/onto/yso/p4443
jyx.subject.urihttp://www.yso.fi/onto/yso/p21197
jyx.subject.urihttp://www.yso.fi/onto/yso/p2945
dc.rights.urlhttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.relation.doi10.24251/hicss.2019.354


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