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JYX > Artikkelit > Yhteiskuntatieteellinen tiedekunta 31.12.2016 saakka > View Item

The use of e-government services and the Internet: the role of socio-demographic, economic and geographical predictors

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Taipale, S. (2013). The use of e-government services and the Internet: the role of socio-demographic, economic and geographical predictors. Telecommunications Policy, 37(4/5), 413-422. https://doi.org/10.1016/j.telpol.2012.05.005
Published in
Telecommunications Policy
Authors
Taipale, Sakari
Date
2013
Discipline
YhteiskuntapolitiikkaSocial and Public Policy
Copyright
Copyright © 2013 Elsevier B.V. This is a final draft version of an article whose final and definitive form has been published by Elsevier.

 
This article explores the use of e-government services from the perspective of digital divides. First, it aims to find out which socio-demographic, economic and geographical factors predict the use of e-government services. Second, the article aims to show whether these factors moderate the way in which the time spent on the Internet is associated with the use of e-government services. The article is based on survey data (N=612) collected in Finland in May–June 2011 and is analysed by using a logistic regression modelling. Results show that gender and income moderate the link between the Internet and e-government service use. The more that women use the Internet, the more they use the government's electronic services. However, among men, the use of e-services does not increase similarly with the use of the Internet. Regarding income indicators, results imply that e-service use increases with Internet use but only among the respondents with low income levels. Additionally, the article shows that education, children, income and the size of the place of residence have major effects on the use of the government's e-services. Lastly, the empirical results are briefly discussed in relation to the digital divide discussion and some policy implications are presented. ...
Publisher
Elsevier
ISSN Search the Publication Forum
0308-5961
Keywords
Suomi e-government service the Internet Finland sähköinen hallinto palvelut Internet käyttäjät käyttöönotto adoptio
DOI
https://doi.org/10.1016/j.telpol.2012.05.005
URI

http://urn.fi/URN:NBN:fi:jyu-201309192319

Publication in research information system

https://converis.jyu.fi/converis/portal/detail/Publication/21505785

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