Ethical Hateholders and Negative Engagement. A Challenge for Organisational Communication
Lievonen, M., & Luoma-aho, V. (2015). Ethical Hateholders and Negative Engagement. A Challenge for Organisational Communication. In A. Catellani, A. Zerfass, & R. Tench (Eds.), Communication Ethics in a Connected World : Research in Public Relations and Organisational Communication (pp. 285-303). Peter Lang Publishing Group. https://doi.org/10.3726/978-3-0352-6555-2/27
Date
2015Copyright
© P.I.E. PETER LANG S.A.
Publisher
Peter Lang Publishing GroupISBN
978-2-87574-286-5Parent publication ISBN
Is part of publication
Communication Ethics in a Connected World : Research in Public Relations and Organisational CommunicationKeywords
Original source
https://www.peterlang.com/view/product/62039Publication in research information system
https://converis.jyu.fi/converis/portal/detail/Publication/24846017
Metadata
Show full item recordCollections
License
Related items
Showing items with similar title or keywords.
-
Maturity in leaps and bounds : organisational listening for customer engagement
Erkkilä, Taina; Luoma-aho, Vilma (Routledge, 2023)Much organisational development occurs during times of crisis when answers and solutions are urgently needed. The objective of this article is to show examples illustrating that organisational listening on social media may ... -
“Everyone advertises their service as perfect, but from the online review you can see the reality” Finnish customers´ experiences about online reviews´ reliability and usefulness
Putkonen, Sini (2025)Through online reviews, customers receive information from each other about whether a product or service is worth buying from some company. Online re- views show the company's reputation among customers. Academics have ... -
Stakeholder anger - negative engagement towards organizations online : a literature review
Lievonen, Matias (2014)Sidosryhmien vihaa ja sitoutumista organisaatiota kohtaan on tähän mennessä tutkittu melko vähän erityisesti online-ympäristöissä tapahtuvan viestinnän näkökulmasta. Lisäksi niin kutsutulle negatiiviselle sitoutumiselle ... -
Organisational love : external stakeholder perspective on organisation showing affection in B2B relationship
Mattinen, Jenni (2022)The aim of this study is to investigate love in organisation-stakeholder relationships (OSR). While brand love research typically examines stakeholders’ love for brands and organisations, this study examines organisations’ ... -
Customer centric and value-based business model design : impacts of the additive manufacturing technology on firm's business model
Hämäläinen, Mervi (2014)Liiketoimintamalli on käsite, joka on yleistynyt viimeisen kahden vuosikymmenen aikana elektronisen liiketoiminnan kehittymisen myötä. Nykyisin liiketoimintamalli käsitettä käytetään myös muilla teollisuuden aloilla. ...