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dc.contributor.authorVos, Marita
dc.contributor.authorKekäle, Petri
dc.contributor.authorRuggiero, Aino
dc.contributor.authorPalttala, Pauliina
dc.date.accessioned2018-02-20T13:22:16Z
dc.date.available2018-02-20T13:22:16Z
dc.date.issued2018
dc.identifier.citationVos, M., Kekäle, P., Ruggiero, A., & Palttala, P. (2018). Audit Measurement of Crisis Communication Preparedness across Different Branches of Government : Sharing Experiences Gained in Finland. <i>Online Journal of Communication and Media Technologies</i>, <i>8</i>(1), 60-69. <a href="https://doi.org/10.29333/ojcmt/2363" target="_blank">https://doi.org/10.29333/ojcmt/2363</a>
dc.identifier.otherCONVID_27908636
dc.identifier.otherTUTKAID_76846
dc.identifier.urihttps://jyx.jyu.fi/handle/123456789/57131
dc.description.abstractAn audit measurement of crisis communication preparedness was conducted for 67 organizations, mainly on the national level, in Finland. This unique project was one of the ways to implement new crisis communication regulations getting into force a year earlier. Its purpose was to strengthen central government communication in incidents and emergencies. The audit consisted of a digital survey in the participating organizations and a reflection meeting on the level of each of the 14 branches involved. The indicators were customized taking the crisis communication scorecard, developed in an international project, as a basis. In addition, several meetings were arranged to facilitate related interorganizational learning and exchange of practices. The findings showed diversity across the different branches of government and led to an exchange of practices. The evaluation of the measurement tool confirmed that it had been good to include reputation issues in the indicators for the national government level, as crises are diverse and can be initiated by reputation issues, or emergencies may also bring up reputation issues.
dc.language.isoeng
dc.publisherEastern Mediterranean University, Faculty of Communication and Media Studies
dc.relation.ispartofseriesOnline Journal of Communication and Media Technologies
dc.relation.urihttp://www.ojcmt.net/download/measuring-crisis-communication-preparedness-across-different-branches-of-government-sharing.pdf
dc.subject.otherSuomi
dc.subject.otheraudit
dc.subject.otherperformance indicators
dc.subject.otheremergency management
dc.subject.otherFinland
dc.titleAudit Measurement of Crisis Communication Preparedness across Different Branches of Government : Sharing Experiences Gained in Finland
dc.typearticle
dc.identifier.urnURN:NBN:fi:jyu-201802191535
dc.contributor.laitosKauppakorkeakoulufi
dc.contributor.laitosKieli- ja viestintätieteiden laitosfi
dc.contributor.laitosSchool of Business and Economicsen
dc.contributor.laitosDepartment of Language and Communication Studiesen
dc.contributor.oppiaineBasic or discovery scholarshipfi
dc.contributor.oppiaineViestinnän johtaminenfi
dc.contributor.oppiaineViestintäfi
dc.contributor.oppiaineBasic or discovery scholarshipen
dc.contributor.oppiaineCorporate Communicationen
dc.contributor.oppiaineCommunicationen
dc.type.urihttp://purl.org/eprint/type/JournalArticle
dc.date.updated2018-02-19T13:15:07Z
dc.description.reviewstatuspeerReviewed
dc.format.pagerange60-69
dc.relation.issn1986-3497
dc.relation.numberinseries1
dc.relation.volume8
dc.type.versionpublishedVersion
dc.rights.copyright© the Authors, 2018. This is an open access article published by Online Journal of Communication and Media Technologies.
dc.rights.accesslevelopenAccessfi
dc.subject.ysokriisiviestintä
dc.subject.ysokriisinhallinta
dc.subject.ysohätätilanteet
dc.subject.ysovaltionhallinto
jyx.subject.urihttp://www.yso.fi/onto/yso/p18528
jyx.subject.urihttp://www.yso.fi/onto/yso/p504
jyx.subject.urihttp://www.yso.fi/onto/yso/p21205
jyx.subject.urihttp://www.yso.fi/onto/yso/p9113
dc.relation.doi10.29333/ojcmt/2363


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