JYX > Opinnäytteet > Väitöskirjat > View Item
The contribution of public relations to organisational decision making and autopoiesis of organisations : the perspective of the Luhmannian social system paradigm
Published inJyväskylä studies in humanities
This doctoral dissertation investigates the contribution of public relations professionals to organisational decision-making processes and autopoiesis of organisations. The research approach utilises Niklas Luhmann’s functional method approach, regarded as an observational tool to create a distinction between problems and solutions. The research progresses through three parts: Part 1, the preliminary empirical work; Part 2, insights gained from academic articles and reports, and Part 3, empirical work on the perceptions of professionals. This qualitative, content-oriented, interpretive research approach concludes that public relations (PR) is a responsive, managing and adapting function in organisational decision making. In addition to responsibilities in gathering, interpreting and distributing of information, PR professionals counsel, manage the process, and implement the outcomes of decision-making processes. Overall, PR contributes to decision making and autopoiesis, the self-production of organisations on three levels: operational, tactical and strategic. As a central conclusion, this dissertation presents a model to clarify the contribution of PR to organisational decision making. This autopoiesis contribution model emphasises the internal operations of organisations and describes how PR as a reflective function contributes through various decision- making strategies. The results of the studies and the model provide a foundation for a better understanding of PR’s function in organisational decision making and further enable professionals to support organisational autopoiesis. ...
PublisherUniversity of Jyväskylä
ISSN Search the Publication Forum1459-4331
- Artikkeli I: Mykkänen, M., & Tampere, K. (2014). Organizational Decision Making: The Luhmannian Decision Communication Perspective. Journal of Business Studies Quarterly, 5 (4), 131-146. http://jbsq.org/wp-content/uploads/2014/06/June_2014_10.pdf.
- Artikkeli II: Mykkänen, M. and Vos, M. (2015). The Contribution of Public Relations to Organizational Decision Making: Insights from the Literature. Public Relations Journal, 9(2). http://www.prsa.org/Intelligence/PRJournal/Vol9/No2.
- Artikkeli III: Mykkänen, M. and Vos, M. (2014), Clarifying the role of communication experts in CBRN terrorism crises. Report project CATO, 12.12.2014, University of Jyväskylä, Finland. http://www.crisiscommunication.fi/images/tec/CBRN-scorecard-Report2-Mykkanen.pdf.
- Artikkeli IV: Mykkänen, M. (2016). Communication Professionals and Organisational Decision-Making : A Finnish Study of Practitioner Roles. In P. S. Brønn, S. Romenti, & A. Zerfass (Eds.), The Management Game of Communication (pp. 143-161). Advances in Public Relations and Communication Management, 1. Emerald Group Publishing. DOI: 10.1108/S2398-391420160000001008.
- Artikkeli V:Mykkänen, M. (2017). Clarifying Communication Professionals’ Tasks In Contributing To Organizational Decision Making. International Journal of Social Sciences and Humanities Invention, 4 (5), 3460-3468. DOI: 10.18535/ijsshi/v4i5.01.
- Artikkeli VI: Markus Mykkänen , , Marita Vos , (2017), Clarifying Skills and Competencies in Organisational Decision Making – Perceptions of Finnish Communication Professionals, in Betteke Van Ruler , Iekje Smit , Øyvind Ihlen , Stefania Romenti (ed.) How Strategic Communication Shapes Value and Innovation in Society (Advances in Public Relations and Communication Management, Volume 2) Emerald Publishing Limited, pp.143 - 158. DOI: 10.1108/S2398-391420170000002007.
MetadataShow full item record
- Väitöskirjat 
Showing items with similar title or keywords.
Organizational Decision Making: The Luhmannian Decision Communication Perspective Mykkänen, Markus; Tampere, Kaja (Belal A.Kaifi, Ed. & Pub., 2014)Studies of organizational communication around decision-making and decision communication have largely concerned how decisions should be made and promoted. Less efforts have focused on how decisions should be communicated ...
Public relations in a transition society 1989-2002 : using a stakeholder approach in organisational communications and relations analyses Tampere, Kaja (Jyväskylän yliopisto, 2003)
Maturity in Leaps and Bounds : Organisational Listening for Customer Engagement Erkkilä, Taina; Luoma-aho, Vilma (EuroMed Press; University of Nicosia, 2022)Much of organisational development occurs during times of crisis when answers and solutions are urgently needed. The research presented in this paper suggests that, during such times, what matters for organisational ...
Business and News Media Perspectives on the Power of Social Media Publics : Case Finland Sormanen, Niina (Tarleton State University, 2018)The Internet, social media, and their varied online publics have affected the working processes of public relations (PR) practitioners and journalists. The digital era has enabled access for various online publics, both ...
Media relations after the introduction of social media Mesila, Helin (2010)In the light of the popularity of social media on one hand, and the contradictive relationships between journalists and public relations practitioners on the other hand, the thesis studies media relations after the ...