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dc.contributor.authorLuoma-aho, Vilma
dc.contributor.authorMoreno, Angeles
dc.contributor.authorVerhoeven, Piet
dc.date.accessioned2017-11-28T06:34:19Z
dc.date.available2019-02-24T22:35:25Z
dc.date.issued2017
dc.identifier.citationLuoma-aho, V., Moreno, A., & Verhoeven, P. (2017). Crisis response strategies in Finland and Spain. <i>Journal of Contingencies and Crisis Management</i>, <i>25</i>(4), 223-231. <a href="https://doi.org/10.1111/1468-5973.12163" target="_blank">https://doi.org/10.1111/1468-5973.12163</a>
dc.identifier.otherCONVID_26567134
dc.identifier.otherTUTKAID_73083
dc.identifier.urihttps://jyx.jyu.fi/handle/123456789/56023
dc.description.abstractCrises are common in today's unpredictable environment rising the importance of crisis response strategies. Two societies in Europe are chosen: Finland, where trust in society is generalized to institutions, and Spain, where trust in society remains on the level of individuals. Using the results of the European Communication Monitor 2013 survey on crisis communication, we explored three hypotheses: “certain types of crises are often met with certain types of strategies,” “cultural context makes some crises more likely than others,” and “cultural context makes some response strategies more likely than others.” We find evidence for all three hypotheses and discuss our findings about perceived differences in the two societies. The results show that the cultural context plays an important role for crisis communication.
dc.language.isoeng
dc.publisherWiley-Blackwell
dc.relation.ispartofseriesJournal of Contingencies and Crisis Management
dc.subject.otherSuomi
dc.subject.otherEspanja
dc.subject.othercrisis
dc.subject.othercrises communication
dc.subject.otherresponse strategies
dc.subject.otherFinland
dc.subject.otherSpain
dc.titleCrisis response strategies in Finland and Spain
dc.typearticle
dc.identifier.urnURN:NBN:fi:jyu-201711234354
dc.contributor.laitosKieli- ja viestintätieteiden laitosfi
dc.contributor.laitosDepartment of Language and Communication Studiesen
dc.contributor.oppiaineViestinnän johtaminenfi
dc.contributor.oppiaineCorporate Communicationen
dc.type.urihttp://purl.org/eprint/type/JournalArticle
dc.date.updated2017-11-23T13:15:08Z
dc.type.coarjournal article
dc.description.reviewstatuspeerReviewed
dc.format.pagerange223-231
dc.relation.issn0966-0879
dc.relation.numberinseries4
dc.relation.volume25
dc.type.versionacceptedVersion
dc.rights.copyright© 2017 John Wiley & Sons Ltd. This is a final draft version of an article whose final and definitive form has been published by Wiley. Published in this repository with the kind permission of the publisher.
dc.rights.accesslevelopenAccessfi
dc.subject.ysokriisit
dc.subject.ysoviestintä
dc.subject.ysokriisiviestintä
jyx.subject.urihttp://www.yso.fi/onto/yso/p6173
jyx.subject.urihttp://www.yso.fi/onto/yso/p36
jyx.subject.urihttp://www.yso.fi/onto/yso/p18528
dc.relation.doi10.1111/1468-5973.12163


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