Timing the information system upgrade
Kankaanpää, I., & Pekkola, S. (2010). Timing the information system upgrade. In Proceedings of the 18th European Conference on Information Systems (ECIS2010), Pretoria, South Africa.
Date
2010Copyright
© the Authors, 2010. This is an author's final draft version of an article whose final and definitive form has been published in the Proceedings of the European Conference on Information Systems. Published by AISeL.
A system upgrade requires careful planning as its implications to organizational systems might be
enormous. Although in IS literature the requirements and process of systems upgrade have been discussed,
the timing when to upgrade and what factors guide it has been of lesser interest. Consequently,
in this paper we focus on information systems upgrading and its timing from the perspective
of the user organization. Upgrading is enabled by the availability of a new software version. When to
upgrade, meanwhile, is determined by the business interests of the customer organization, business
calendar, development projects, and the vendor. These factors were identified by interviewing 14 IT
managers, mainly CIOs, from middle size to large organizations in Finland. They presented 16 different
cases of upgrading or modifications of enterprise systems or similar undertakings. The analysis of
the cases and the identification of the upgrade timing factors not only increase our understandi
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Parent publication ISBN
978-0-620-47172-5Is part of publication
Proceedings of the 18th European Conference on Information Systems (ECIS2010), Pretoria, South AfricaKeywords
Original source
http://aisel.aisnet.org/ecis2010/108/Publication in research information system
https://converis.jyu.fi/converis/portal/detail/Publication/20081699