Estimating the causal effect of timing on the reach of social media posts
Valkonen, L., Helske, J., & Karvanen, J. (2023). Estimating the causal effect of timing on the reach of social media posts. Statistical Methods and Applications, 32, 493-507. https://doi.org/10.1007/s10260-022-00664-z
Julkaistu sarjassa
Statistical Methods and ApplicationsPäivämäärä
2023Tekijänoikeudet
© The Author(s) 2022
Modern companies regularly use social media to communicate with their customers. In addition to the content, the reach of a social media post may depend on the season, the day of the week, and the time of the day. We consider optimizing the timing of Facebook posts by a large Finnish consumers’ cooperative using historical data on previous posts and their reach. The content and the timing of the posts reflect the marketing strategy of the cooperative. These choices affect the reach of a post via a dynamic process where the reactions of users make the post more visible to others. We describe the causal relations of the social media publishing in the form of a directed acyclic graph, use an identification algorithm to obtain a formula for the causal effect, and finally estimate the required conditional probabilities with Bayesian generalized additive models. As a result, we obtain estimates for the expected reach of a post for alternative timings.
Julkaisija
Springer Science and Business Media LLCISSN Hae Julkaisufoorumista
1618-2510Asiasanat
Julkaisu tutkimustietojärjestelmässä
https://converis.jyu.fi/converis/portal/detail/Publication/159391845
Metadata
Näytä kaikki kuvailutiedotKokoelmat
Rahoittaja(t)
Suomen AkatemiaRahoitusohjelmat(t)
Akatemiahanke, SA; Profilointi, SALisätietoja rahoituksesta
Lauri Valkonen is grateful for the grant of The Finnish Cultural Foundation, Central Finland Regional Fund. Jouni Helske was supported by the Academy of Finland grants 331817 and 311877. This work belongs to the thematic research area “Decision analytics utilizing causal models and multiobjective optimization” (DEMO) supported by Academy of Finland (Grant Number 311877). Open Access funding provided by University of Jyväskylä (JYU). ...Lisenssi
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