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Practitioners’ Experiences of Social Media in Career Services

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Kettunen, J., Vuorinen, R., & Sampson, J., Jr. (2015). Practitioners’ Experiences of Social Media in Career Services. The Career Development Quarterly, 63 (3), 268-281. doi:10.1002/cdq.12018
Published in
The Career Development Quarterly
Authors
Kettunen, Jaana |
Vuorinen, Raimo |
Sampson, James P.
Date
2015
Discipline
Koulutuksen tutkimuslaitos
Copyright
© 2015 by the National Career Development Association. This is a final draft version of an article whose final and definitive form has been published by National Career Development Association. Published in this repository with the kind permission of the publisher.

 
This article reports findings from a phenomenographic investigation into career prac-titioners’ ways of experiencing social media in career services. Focus-group interviews were conducted with 16 Danish and Finnish career practitioners with experience using social media in career services. Four qualitatively different ways of experiencing social media in career services were identified. Social media in career services was experienced as (a) a means for delivering information, (b) a medium for 1-to-1 communication, (c) an interactive working space, and (d) an impetus for paradigm change and reform. The results suggest that models of career intervention and ways of experiencing social media appear to be intertwined. The hierarchical structure of the findings may serve as a tool that enables career practitioners to deepen their ways of experiencing and understand-ing social media in career services by using the critical aspects that were identified.
Publisher
Wiley-Blackwell Publishing, Inc.; National Career Development Association
ISSN Search the Publication Forum
0889-4019
Keywords
career services career practitioners social media experiences phenomenography
DOI
10.1002/cdq.12018
URI

http://urn.fi/URN:NBN:fi:jyu-201509102843

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