Work-life imbalance, burning out, feeling down, I will quit, but quietly : the case of hospitality employees
Prentice, C., Dominique-Ferreira, S., Wang, X., Tuominen, J., Duarte, M., & Rocha, H. (2024). Work-life imbalance, burning out, feeling down, I will quit, but quietly : the case of hospitality employees. Journal of Hospitality Marketing and Management, Early online. https://doi.org/10.1080/19368623.2024.2389074
Julkaistu sarjassa
Journal of Hospitality Marketing and ManagementTekijät
Päivämäärä
2024Tekijänoikeudet
© 2024 The Author(s). Published with license by Taylor & Francis Group, LLC.
Given the long and irregular working hours and low wages in the hospitality sector, employees often experience poor well-being and suffer from burnout. Instead of leaving their jobs, these employees engage in quiet quitting, which negatively impacts organizations. This study investigates the relationships between role conflicts, employee well-being, burnout, and quiet quitting among hospitality employees. The study was undertaken at hotels with different star ratings in Portugal. Data were collected from both frontline and backstage employees from different departments at the survey hotels, Structural equation modeling with Mplus was performed to analyze the data. The results indicate that role conflicts affect well-being and increase burnout, leading to quiet quitting. Furthermore, well-being and burnout mediate the relationship between role conflicts and quiet quitting, suggesting indirect effects of role conflicts. Gender and age also significantly influence these relationships. This study contributes to positive psychology and burnout research by evaluating an integrative model of role conflicts, well-being, and job-related outcomes. The findings offer practical insights for hospitality organizations to improve employees’ job attitudes and behaviors.
...
Julkaisija
Taylor & FrancisISSN Hae Julkaisufoorumista
1936-8623Asiasanat
Julkaisu tutkimustietojärjestelmässä
https://converis.jyu.fi/converis/portal/detail/Publication/233410805
Metadata
Näytä kaikki kuvailutiedotKokoelmat
- Kauppakorkeakoulu [1381]
Lisätietoja rahoituksesta
The work was supported by the national funds through FCT/MCTES (PIDDAC): UNIAG, UIDB/ 04752/2020 [DOI 10.54499/UIDB/04752/2020] and UIDP/04752/2020 [DOI 10.54499/UIDP/04752/ 2020]Lisenssi
Samankaltainen aineisto
Näytetään aineistoja, joilla on samankaltainen nimeke tai asiasanat.
-
Occupational well-being : the role of areas of worklife and achievement and social strategies
Innanen, Hely (University of Jyväskylä, 2014) -
Do Older Employees Suffer More from Work Intensification and Other Intensified Job Demands? Evidence from Upper White-Collar Workers
Mauno, Saija; Minkkinen, Jaana; Tsupari, Heidi; Huhtala, Mari; Feldt, Taru (Stockholm University Press, 2019)Background: Working life today is characterized by acceleration and intensification due to social, and particularly technological, acceleration affecting the whole of society. These phenomena also affect working life by ... -
The Vocational Meaning and Fulfillment Survey : a new tool for fostering employees work-life balance and career sustainability
Rantanen, Johanna; Mauno, Saija; Konsti, Sanna; Markkula, Sanna; Peterson, Gary (Edward Elgar Publishing, 2024)It is not easy to know what constitutes meaningful work for each employee, or how to use that knowledge to support work-life balance and sustainable careers. Organizations and career professionals therefore need comprehensive ... -
A new approach to stress of conscience's dimensionality : Hindrance and violation stressors and their role in experiencing burnout and turnover intentions in healthcare
Herttalampi, Mari; Feldt, Taru (Wiley, 2023)Aims To identify a valid, longitudinally invariant factor model for stress of conscience and to investigate how stress of conscience dimensions associate with burnout and turnover intentions. Background There has been ... -
Is work intensification bad for employees? A review of outcomes for employees over the last two decades
Mauno, Saija; Herttalampi, Mari; Minkkinen, Jaana; Feldt, Taru; Kubicek, Bettina (Routledge, 2023)Work intensification (WI) is a notable job stressor, which has been hypothesised to result in various negative outcomes for employees. However, earlier empirical studies regarding this stressor hypothesis have not yet been ...
Ellei toisin mainittu, julkisesti saatavilla olevia JYX-metatietoja (poislukien tiivistelmät) saa vapaasti uudelleenkäyttää CC0-lisenssillä.