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dc.contributor.authorSarilo-Kankaanranta, Henriika
dc.contributor.authorFrank, Lauri
dc.contributor.editorPapadaki, Maria
dc.contributor.editorThemistocleous, Marinos
dc.contributor.editorAl Marri, Khalid
dc.contributor.editorAl Zarouni, Marwan
dc.date.accessioned2024-05-29T06:05:47Z
dc.date.available2024-05-29T06:05:47Z
dc.date.issued2024
dc.identifier.citationSarilo-Kankaanranta, H., & Frank, L. (2024). Managing IS Adoption Challenges in Emerging Technologies : A Longitudinal Case Study of Financial Management Services Automation in a Medium-Sized Enterprise. In M. Papadaki, M. Themistocleous, K. Al Marri, & M. Al Zarouni (Eds.), <i>Information Systems : 20th European, Mediterranean, and Middle Eastern Conference, EMCIS 2023</i> (pp. 183-203). Springer. Lecture Notes in Business Information Processing. <a href="https://doi.org/10.1007/978-3-031-56481-9_13" target="_blank">https://doi.org/10.1007/978-3-031-56481-9_13</a>
dc.identifier.otherCONVID_207875916
dc.identifier.urihttps://jyx.jyu.fi/handle/123456789/95295
dc.description.abstractAdapting to innovations of the Fourth Industrial Revolution (4IR) has proven to be a challenge for many organizations. This longitudinal and in-depth case study, focusing on the adoption and technology continuation of Robotic Process Automation, encompasses 25 interviews and complementary data collected between 2021 and 2023 in a medium-sized public company. The study’s findings underscore that the adoption of technology and its acceptance would greatly benefit from an increased understanding of the diverse challenges that emerge during long-term technological integration, rather than merely relying on initial adoption decisions. Of particular significance is the evolving role and nature of resistance to change over time, as well as the hesitancy in making decisions – both of which have notable implications for the rate of automation adoption. To mitigate resistance toward disruptive innovations, proactive management should, during the early stages, elucidate the reasons for apprehension, communicate the advantages gained by employees, and invest in relatively straightforward implementations that build knowledge and engender trust within the organization. The advent of 4IR innovations necessitates prompt and adaptable resource planning. It is improbable that organizations will achieve success in their adoption journey if they solely rely on outsourced technical competence.en
dc.format.extent340
dc.format.mimetypeapplication/pdf
dc.language.isoeng
dc.publisherSpringer
dc.relation.ispartofInformation Systems : 20th European, Mediterranean, and Middle Eastern Conference, EMCIS 2023
dc.relation.ispartofseriesLecture Notes in Business Information Processing
dc.relation.urihttp://dx.doi.org/10.1007/978-3-031-56481-9_13
dc.rightsIn Copyright
dc.subject.othertechnology adoption
dc.subject.otherresistance to change
dc.subject.otherrobotic process automation
dc.subject.otherfourth industrial revolution
dc.subject.otherIT management
dc.titleManaging IS Adoption Challenges in Emerging Technologies : A Longitudinal Case Study of Financial Management Services Automation in a Medium-Sized Enterprise
dc.typeconferenceObject
dc.identifier.urnURN:NBN:fi:jyu-202405294060
dc.contributor.laitosInformaatioteknologian tiedekuntafi
dc.contributor.laitosFaculty of Information Technologyen
dc.type.urihttp://purl.org/eprint/type/ConferencePaper
dc.relation.isbn978-3-031-56480-2
dc.type.coarhttp://purl.org/coar/resource_type/c_5794
dc.description.reviewstatuspeerReviewed
dc.format.pagerange183-203
dc.relation.issn1865-1348
dc.type.versionacceptedVersion
dc.rights.copyright© 2024 The Author(s), under exclusive license to Springer Nature Switzerland AG
dc.rights.accesslevelembargoedAccessfi
dc.relation.conferenceEMCIS : European, Mediterranean, and Middle Eastern Conference on Information Systems
dc.subject.ysomuutosvastarinta
dc.subject.ysoinnovaatiot
dc.subject.ysorobotiikka
dc.subject.ysoteknologinen kehitys
dc.format.contentfulltext
jyx.subject.urihttp://www.yso.fi/onto/yso/p13643
jyx.subject.urihttp://www.yso.fi/onto/yso/p7903
jyx.subject.urihttp://www.yso.fi/onto/yso/p2615
jyx.subject.urihttp://www.yso.fi/onto/yso/p8956
dc.rights.urlhttp://rightsstatements.org/page/InC/1.0/?language=en
dc.relation.doi10.1007/978-3-031-56481-9_13
dc.type.okmA4


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