dc.contributor.author | Soltani, Sanaz | |
dc.contributor.author | Tuunanen, Tuure | |
dc.contributor.author | Makkonen, Markus | |
dc.contributor.author | Holopainen, Jani | |
dc.contributor.editor | Bui, Tung X. | |
dc.date.accessioned | 2024-01-31T08:42:17Z | |
dc.date.available | 2024-01-31T08:42:17Z | |
dc.date.issued | 2024 | |
dc.identifier.citation | Soltani, S., Tuunanen, T., Makkonen, M., & Holopainen, J. (2024). Online Value Creation Behavior of Ōura Ring Users and Service Quality Evaluation. In T. X. Bui (Ed.), <i>Proceedings of the 57th Annual Hawaii International Conference on System Sciences (HICSS 2024)</i> (pp. 1265-1274). University of Hawaiʻi at Mānoa. Proceedings of the Annual Hawaii International Conference on System Sciences. <a href="https://hdl.handle.net/10125/106532" target="_blank">https://hdl.handle.net/10125/106532</a> | |
dc.identifier.other | CONVID_202788488 | |
dc.identifier.uri | https://jyx.jyu.fi/handle/123456789/93148 | |
dc.description.abstract | Users’ interaction in virtual communities, can co-create and co-destruct value and greatly influence users’ perception of service quality. We explored the online value creation behavior of ŌURA Ring (a self-monitoring device) users by focusing on customer-to-customer (C2C) interaction. This study presented one of the initial conceptual frameworks for examining online value creation behavior in the context of self-tracking technologies. AMOS and fsQCA were applied for relationship testing. The findings demonstrated that when value co-creation (VCC) and value co-destruction (VCD) occur concurrently, the existence of perceived functional value (PFV) and perceived hedonic value (PHV) is required for users to have a favorable service quality experience. In addition, PFV was validated as the most essential component for favorable PSQ. The proposed conceptual model can guide self-tracker providers in determining how to join and promote C2C interactions in the virtual community to enhance consumers’ PSQ. | en |
dc.format.mimetype | application/pdf | |
dc.language.iso | eng | |
dc.publisher | University of Hawaiʻi at Mānoa | |
dc.relation.ispartof | Proceedings of the 57th Annual Hawaii International Conference on System Sciences (HICSS 2024) | |
dc.relation.ispartofseries | Proceedings of the Annual Hawaii International Conference on System Sciences | |
dc.relation.uri | https://hdl.handle.net/10125/106532 | |
dc.rights | CC BY-NC-ND 4.0 | |
dc.subject.other | Drivers for Next Level Digital Service Innovation: Metaverse | |
dc.subject.other | IoT and Generative AI | |
dc.subject.other | self-tracker technology | |
dc.subject.other | service quality | |
dc.subject.other | social media | |
dc.subject.other | value co-creation | |
dc.subject.other | value co-destruction | |
dc.title | Online Value Creation Behavior of Ōura Ring Users and Service Quality Evaluation | |
dc.type | conferenceObject | |
dc.identifier.urn | URN:NBN:fi:jyu-202401311652 | |
dc.contributor.laitos | Informaatioteknologian tiedekunta | fi |
dc.contributor.laitos | Faculty of Information Technology | en |
dc.type.uri | http://purl.org/eprint/type/ConferencePaper | |
dc.relation.isbn | 978-0-9981331-7-1 | |
dc.type.coar | http://purl.org/coar/resource_type/c_5794 | |
dc.description.reviewstatus | peerReviewed | |
dc.format.pagerange | 1265-1274 | |
dc.relation.issn | 1530-1605 | |
dc.type.version | publishedVersion | |
dc.rights.copyright | © Authors 2024 | |
dc.rights.accesslevel | openAccess | fi |
dc.relation.conference | Hawaii International Conference on System Sciences | |
dc.subject.yso | hyvinvointiteknologia | |
dc.subject.yso | puettava teknologia | |
dc.subject.yso | arvonluonti | |
dc.subject.yso | älytuotteet | |
dc.subject.yso | sosiaalinen media | |
dc.subject.yso | verkkoyhteisöt | |
dc.subject.yso | käyttäjäkokemus | |
dc.format.content | fulltext | |
jyx.subject.uri | http://www.yso.fi/onto/yso/p12902 | |
jyx.subject.uri | http://www.yso.fi/onto/yso/p39343 | |
jyx.subject.uri | http://www.yso.fi/onto/yso/p21123 | |
jyx.subject.uri | http://www.yso.fi/onto/yso/p22554 | |
jyx.subject.uri | http://www.yso.fi/onto/yso/p20774 | |
jyx.subject.uri | http://www.yso.fi/onto/yso/p23472 | |
jyx.subject.uri | http://www.yso.fi/onto/yso/p25337 | |
dc.rights.url | https://creativecommons.org/licenses/by-nc-nd/4.0/ | |
dc.type.okm | A4 | |