Developing A Conversational Interface for an ACT-based Online Program : Understanding Adolescents’ Expectations of Conversational Style
Peltola, J., Kaipainen, K., Keinonen, K., Kiuru, N., & Turunen, M. (2023). Developing A Conversational Interface for an ACT-based Online Program : Understanding Adolescents’ Expectations of Conversational Style. In M. Lee, C. Munteanu, M. Porcheron, J. Trippas, & S. T. Völkel (Eds.), CUI '23 : Proceedings of the 5th International Conference on Conversational User Interfaces (Article 1). ACM. https://doi.org/10.1145/3571884.3597142
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Date
2023Discipline
Lapset, perheet ja sosiaalinen kestävyysMonitieteinen oppimisen ja opetuksen tutkimusPsykologiaHyvinvoinnin tutkimuksen yhteisöKäyttäytymisen muutos, hyvinvointi ja terveys elämänkulussaSocial Sustainability for Children and FamiliesMultidisciplinary research on learning and teachingPsychologySchool of WellbeingBehaviour change, health, and well-being across the lifespanCopyright
© 2023 Copyright held by the owner/author(s).
A preventative approach is crucial for adolescents’ mental well-being, as problems often arise at a young age. Acceptance and Commitment Therapy (ACT) is an evidence-based intervention approach used to enhance psychological flexibility, a central factor in adolescents’ mental well-being. Conversational interfaces are recently being experimented with in mental health promotion. Their conversational style plays a significant role in creating meaningful experiences to achieve positive intervention outcomes. In this study, our objective was to understand adolescents’ expectations of the conversational style of a text-based virtual coach being developed as part of an ACT-based online program to support intervention engagement. We evaluated eight conversation scripts by collecting qualitative and quantitative data through an online survey from over 200 adolescents. Our findings provide insights on preferred conversational interface features regarding conversational style, including language use, artificiality, and empathy in the domain of adolescent mental well-being.
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ACMParent publication ISBN
979-8-4007-0014-9Conference
International Conference on Conversational User InterfacesIs part of publication
CUI '23 : Proceedings of the 5th International Conference on Conversational User InterfacesKeywords
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https://converis.jyu.fi/converis/portal/detail/Publication/184109772
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Research Council of FinlandFunding program(s)
Academy Project, AoFAdditional information about funding
This study was supported by the Academy of Finland (No. 324638).License
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