Omnichannel 2021 Survey Data
Omnichannel 2021 -kyselyaineisto
Nyrhinen, Jussi; Karjaluoto, Heikki; Uusitalo, Outi. Omnichannel 2021 Survey Data. V. 20.3.2021. 10.17011/jyx/dataset/86219
Date
2023Access restrictions
Restricted use due to personal information protection. You can still contact author to ask for a copy of the material.
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Uusitalo, Outi, Karjaluoto, Heikki, Nyrhinen, Jussi and University of Jyväskylä
Survey data, n=1028, 18-75-year-olds in Finland ”Omnichannel 2021” -kyselyaineisto on suomenkielisiltä 18-75-vuotiailta kuluttajilta Manner-Suomessa verkkopaneelin avulla vuonna 2020 kerätty kyselyaineisto (n=1028). Aineisto käsittelee palvelukokemusta ja asiakasuskollisuutta verkkokaupan ja myymälätilan välillä sekä kuluttajien digitaalisia taitoja, asenteita ja odotuksia. Aineisto on anonyymi ja se koostuu monivalintakysymyksistä.
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University of JyväskyläDataset in research information system
https://converis.jyu.fi/converis/portal/detail/ResearchDataset/177472433
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