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dc.contributor.authorShaikh, Aijaz A.
dc.contributor.authorAlamoudi, Hawazen
dc.contributor.authorAlharthi, Majed
dc.contributor.authorGlavee-Geo, Richard
dc.date.accessioned2022-08-10T09:02:40Z
dc.date.available2022-08-10T09:02:40Z
dc.date.issued2023
dc.identifier.citationShaikh, A. A., Alamoudi, H., Alharthi, M., & Glavee-Geo, R. (2023). Advances in mobile financial services : a review of the literature and future research directions. <i>International Journal of Bank Marketing</i>, <i>41</i>(1), 1-33. <a href="https://doi.org/10.1108/IJBM-06-2021-0230" target="_blank">https://doi.org/10.1108/IJBM-06-2021-0230</a>
dc.identifier.otherCONVID_150921106
dc.identifier.urihttps://jyx.jyu.fi/handle/123456789/82457
dc.description.abstractAbstract Purpose Using the theory, construct, method, moderator (TCMM) format, this framework-based review critically analyses the mobile financial services (MFSs) field through a detailed synthesis and analysis of a sample of mainstream empirical research published in various scientific journals within the period 2009–2020. Design/methodology/approach The authors followed a three-step structured approach suggested by Webster and Watson (2002) to search for the literature to synthesise the global perspectives on MFSs and their associated applications and systems. The literature research resulted in the identification of 115 most relevant articles. Findings The authors identified three major categories or domains within the MFSs comprising the entire spectrum of digital financial services. To facilitate the literature analysis, TCMM is developed and proposed as an organising framework. Moreover, the authors also developed and presented the comprehensive framework of MFS domains and explicitly identified 14 different research themes for future research in MFSs. Originality/value Prior attempts to synthesise and analyse mainstream academic research in MFSs have been scant and limited to a specific MFS domain: mobile banking or mobile payment. The authors synthesised a more extensive body of knowledge and provided a global perspective on the MFS field. Unlike the past literature reviews which followed traditional frameworks such as antecedents, decisions and outcome (ADO); TCCM; and 6 W Framework (who, when, where, how, what and why), the authors developed and proposed TCMM as organising framework.en
dc.format.mimetypeapplication/pdf
dc.language.isoeng
dc.publisherEmerald
dc.relation.ispartofseriesInternational Journal of Bank Marketing
dc.rightsCC BY 4.0
dc.subject.othermobile banking
dc.subject.othermobile financial services
dc.subject.othermobile money
dc.subject.othermobile payments
dc.subject.othertheory-construct-method-moderator framework
dc.titleAdvances in mobile financial services : a review of the literature and future research directions
dc.typearticle
dc.identifier.urnURN:NBN:fi:jyu-202208104005
dc.contributor.laitosKauppakorkeakoulufi
dc.contributor.laitosSchool of Business and Economicsen
dc.contributor.oppiaineDigitaalinen liiketoiminta ja talous (painoala)fi
dc.contributor.oppiaineMarkkinointifi
dc.contributor.oppiaineDigital marketing and Communicationfi
dc.contributor.oppiaineBasic or discovery scholarshipfi
dc.contributor.oppiaineDigital Business and Economy (focus area)en
dc.contributor.oppiaineMarketingen
dc.contributor.oppiaineDigital marketing and Communicationen
dc.contributor.oppiaineBasic or discovery scholarshipen
dc.type.urihttp://purl.org/eprint/type/JournalArticle
dc.type.coarhttp://purl.org/coar/resource_type/c_dcae04bc
dc.description.reviewstatuspeerReviewed
dc.format.pagerange1-33
dc.relation.issn0265-2323
dc.relation.numberinseries1
dc.relation.volume41
dc.type.versionpublishedVersion
dc.rights.copyright© The Authors, 2022
dc.rights.accesslevelopenAccessfi
dc.subject.ysomobiilimaksaminen
dc.subject.ysoverkkomaksaminen
dc.subject.ysomobiilipalvelut
dc.subject.ysoverkkopankit
dc.subject.ysopankkipalvelut
dc.format.contentfulltext
jyx.subject.urihttp://www.yso.fi/onto/yso/p39194
jyx.subject.urihttp://www.yso.fi/onto/yso/p28448
jyx.subject.urihttp://www.yso.fi/onto/yso/p22643
jyx.subject.urihttp://www.yso.fi/onto/yso/p17009
jyx.subject.urihttp://www.yso.fi/onto/yso/p3010
dc.rights.urlhttps://creativecommons.org/licenses/by/4.0/
dc.relation.doi10.1108/IJBM-06-2021-0230
dc.type.okmA2


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