"One More, One More... You Get Stuck" : The Role of Craving in Smartphone-Related Technostress
Hämäläinen, A., Salo, M., & Pirkkalainen, H. (2022). "One More, One More... You Get Stuck" : The Role of Craving in Smartphone-Related Technostress. In ECIS 2022 : Proceedings of the 30th European Conference on Information Systems, Timisoara, Romania, June 20.-24.2022 (Article 27). Association for Information Systems. https://aisel.aisnet.org/ecis2022_rp/27/
Date
2022Discipline
TietojärjestelmätiedeValue Creation for Cyber-Physical Systems and ServicesInformation Systems ScienceValue Creation for Cyber-Physical Systems and ServicesCopyright
© 2022 the Authors
Smartphones have been integrated into nearly every aspect of human life. Because of them, being entertained, communicating with others, and finding information has never been easier. Even though such possibilities are positive on the surface, the versatile nature of smartphones has also created issues, such as people using them compulsively or excessively. By collecting and analyzing data from 30 semi-structured interviews, we explored how users may experience craving (unstoppable/uncontrollable desire to use, despite the negative consequences) that make them use smartphones compulsively or excessively. Such use may eventually lead to technostress, which is stress caused by technology use. We present three levels of craving (stimuli, sensation, and content) and discuss how they affect smartphone use and technostress. We contribute to research by discussing craving in the context of technostress. As a practical implication, different stakeholders could use our results to address the issues relating to stress caused by smartphone use.
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Publisher
Association for Information SystemsConference
European Conference on Information SystemsIs part of publication
ECIS 2022 : Proceedings of the 30th European Conference on Information Systems, Timisoara, Romania, June 20.-24.2022ISSN Search the Publication Forum
2184-1934Keywords
Original source
https://aisel.aisnet.org/ecis2022_rp/27/Publication in research information system
https://converis.jyu.fi/converis/portal/detail/Publication/147470926
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Related funder(s)
Research Council of FinlandFunding program(s)
Academy Research Fellow, AoFAdditional information about funding
This study was partially supported by the Academy of Finland (341359).License
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