Implications of master data management on knowledge management : case study in a large-scale technology enterprise
Authors
Date
2021Access restrictions
The author has not given permission to make the work publicly available electronically. Therefore the material can be read only at the archival workstation at Jyväskylä University Library (https://kirjasto.jyu.fi/collections/archival-workstation).
Copyright
This publication is copyrighted. You may download, display and print it for Your own personal use. Commercial use is prohibited.
Tämä pro-gradu -tutkielma selvittää, kuinka master datan hallinnan ja siihen kuuluvien käytäntöjen käyttöönotto organisaatiossa vaikuttaa tietämyksenhallintaan ja sen eri prosesseihin organisaatiossa. Tutkimus rakentaa teoreettisen perustan tietämyksenhallinnan ja master datan hallinnan käsitteisiin, jotka perustuvat olemassa olevaan tutkimuskirjallisuuteen. Teoreettista perustaa tarkastellaan case-tutkimuksen yhteydessä globaalissa suuressa teknologiayhtiössä, jossa tutkimus havainnoi, minkälaisia vaikutuksia master datan hallinnan käyttöönotolla on tietämyksenhallintaan. Case-tutkimuksen tärkeimmät havainnot ovat, että master datan hallinnan käyttöönotto mahdollistaa muodollisen ja henkilökohtaisista kanavista riippumattoman tavan siirtää lähinnä eksplisiittistä tietämystä eri yksiköiden välillä. Lisäksi master data domain tarjoaa metamuistin hiljaisen tiedon saatavuudesta ja sijainnista. Molemmat havainnot viittaavat siihen, että master datan hallinta voi vähentää merkittävästi tiedon välittämisen kustannuksia organisaatiossa siirtämällä taakkaa yksilöiltä master data domainiin, mikä osaltaan parantaa organisaation tehokkuutta.
...
This master’s thesis studies how the introduction of master data management and MDM policies affect knowledge management and its various processes in an organization. It builds a theoretical foundation on the notions of knowledge management and master data management based on existing research literature. The theoretical basis is then examined in the context of a case study in a global large-scale technology enterprise where the research observes and discovers what implications the introduction of master data management has in terms of knowledge management. The major findings of the case study are that the introduction of master data management enables a formal and impersonal channel for mostly explicit knowledge flows between different knowledge units. Moreover, a master data domain provides a meta-memory for the avail-ability and location of further tacit knowledge. Both of the findings suggest that master data management can significantly reduce the cost of communicating knowledge in an organization by shifting burden from individuals to a master data domain, which contributes to an organization’s efficiency.
...
Keywords
Metadata
Show full item recordCollections
- Pro gradu -tutkielmat [29104]
Related items
Showing items with similar title or keywords.
-
A Knowledge Interface System for Information and Cyber Security Using Semantic Wiki
Nykänen, Riku; Kärkkäinen, Tommi (Springer International Publishing, 2018)Resilience against information and cyber security threats has become an essential ability for organizations to maintain business continuity. As bulletproof security is an unattainable goal, organizations need to concentrate ... -
Automatic knowledge discovery from sparse and large-scale educational data : case Finland
Saarela, Mirka (University of Jyväskylä, 2017)The Finnish educational system has received a lot of attention during the 21st century. Especially, the outstanding results in the first three cycles of the Programme for International Student Assessment (PISA) have made ... -
Globally distributed knowledge sharing in social software environments : barriers and interventions
Pirkkalainen, Henri (University of Jyväskylä, 2014) -
Enablers of and constraints on employees' information sharing on enterprise social media
Laitinen, Kaisa; Sivunen, Anu (Emerald, 2021)Purpose – The purpose of this study is to investigate the various enablers of and constraints on employees’ information sharing on an enterprise social media platform. It draws on two theoretical perspectives, communication ... -
Client information systems’ support for case-based social work : experiences of Finnish social workers
Salovaara, Samuel; Ylönen, Katri (Routledge, 2022)In recent years, Finland has seen extensive development in the area of social and healthcare information management aimed at harmonizing client information systems (CISs) and ways of documenting client information. The ...