Show simple item record

dc.contributor.authorWong, Chui Yin
dc.contributor.authorIbrahim, Raminah
dc.contributor.authorHamid, Tengku Aizan
dc.contributor.authorMansor, Evi Indriasari
dc.date.accessioned2020-03-06T08:13:40Z
dc.date.available2020-03-06T08:13:40Z
dc.date.issued2020fi
dc.identifier.citationWong, C. Y., Ibrahim, R., Hamid, T. A. & Mansor, E. I. (2020). Measuring expectation for an affordance gap on a smartphone user interface and its usage among older adults. <em>Human Technology</em>, 16 (1), 6-34. <a href="https://doi.org/10.17011/ht/urn.202002242161">doi:10.17011/ht/urn.202002242161</a>
dc.identifier.urihttps://jyx.jyu.fi/handle/123456789/68087
dc.description.abstractThe smartphone has become a ubiquitous mobile communication tool that plays a crucial role in the daily lives for Malaysian older adults. However, it is not easy for older adults to learn new interaction modes and adopt the smartphone user interface. In this paper, we aim to examine the affordances of a smartphone user interface and its usage by older adults through the lens of Norman’s execution/evaluation action cycle (EEAC) framework. A mobile-user interaction study was administered with four tasks. A paired sample t-test was conducted to analyze the affordance gap between different levels of expectation. The results revealed that three tasks (making phone calls, adding contacts, and using WhatsApp) were statistically different; the exception was installing mobile apps. The results underscore the importance of mobile apps designers incorporating older adults’ needs and expectations as a means to reduce the affordance gap.fi
dc.languageeng
dc.publisherJyväskylän Yliopisto
dc.relation.ispartofseriesHuman Technologyfi
dc.rightsCC BY-NC 4.0
dc.subject.otherexpectationfi
dc.subject.otherolder adultsfi
dc.subject.otherexecution/evaluation action cyclefi
dc.subject.othersmartphone user interfacefi
dc.subject.otheraffordancefi
dc.titleMeasuring expectation for an affordance gap on a smartphone user interface and its usage among older adultsfi
dc.typearticle
dc.identifier.urnURN:NBN:fi:jyu-202003062313
dc.type.urihttp://purl.org/eprint/type/JournalArticle
dc.type.coarjournal article
dc.description.reviewstatuspeerReviewed
dc.format.pagerange6-34
dc.relation.issn1795-6889
dc.relation.numberinseries1fi
dc.relation.volume16
dc.type.versionpublishedVersion
dc.rights.copyright©2020 Chui Yin Wong, Rahimah Ibrahim, Tengku Aizan Hamid, & Evi Indriasari Mansor, and the Open Science Centre, University of Jyväskylä
dc.rights.accesslevelopenAccessfi
dc.subject.ysoodotuksetfi
dc.subject.ysoaikuisetfi
dc.subject.ysoälypuhelimetfi
dc.subject.ysokäyttöfi
dc.rights.urlhttps://creativecommons.org/licenses/by-nc/4.0/
dc.relation.doi10.17011/ht/urn.202002242161


Files in this item

Thumbnail

This item appears in the following Collection(s)

Show simple item record

CC BY-NC 4.0
Except where otherwise noted, this item's license is described as CC BY-NC 4.0