Chatbot Adoption in Tourism Services : A Conceptual Exploration
| dc.contributor.author | Ukpabi, Dandison | |
| dc.contributor.author | Aslam, Bilal | |
| dc.contributor.author | Karjaluoto, Heikki | |
| dc.contributor.editor | Ivanov, Stanislav | |
| dc.contributor.editor | Webster, Craig | |
| dc.date.accessioned | 2019-12-30T09:43:22Z | |
| dc.date.available | 2019-12-30T09:43:22Z | |
| dc.date.issued | 2019 | |
| dc.identifier.citation | Ukpabi, D., Aslam, B., & Karjaluoto, H. (2019). Chatbot Adoption in Tourism Services : A Conceptual Exploration. In S. Ivanov, & C. Webster (Eds.), <i>Robots, Artificial Intelligence, and Service Automation in Travel, Tourism and Hospitality</i> (pp. 105-121). Emerald Publishing Limited. <a href="https://doi.org/10.1108/978-1-78756-687-320191006" target="_blank">https://doi.org/10.1108/978-1-78756-687-320191006</a> | |
| dc.identifier.other | CONVID_33890327 | |
| dc.identifier.uri | https://jyx.jyu.fi/handle/123456789/67037 | |
| dc.format.mimetype | application/pdf | |
| dc.language | eng | |
| dc.language.iso | eng | |
| dc.publisher | Emerald Publishing Limited | |
| dc.relation.ispartof | Robots, Artificial Intelligence, and Service Automation in Travel, Tourism and Hospitality | |
| dc.rights | In Copyright | |
| dc.subject.other | chatbots | |
| dc.subject.other | artificial intelligence | |
| dc.subject.other | adoption | |
| dc.subject.other | organizational theory | |
| dc.subject.other | organizational learning | |
| dc.subject.other | tourism | |
| dc.subject.other | hospitality | |
| dc.subject.other | travel | |
| dc.title | Chatbot Adoption in Tourism Services : A Conceptual Exploration | |
| dc.type | bookPart | |
| dc.identifier.urn | URN:NBN:fi:jyu-201912305514 | |
| dc.contributor.laitos | Kauppakorkeakoulu | fi |
| dc.contributor.laitos | School of Business and Economics | en |
| dc.contributor.oppiaine | Digitaalinen liiketoiminta ja talous (painoala) | fi |
| dc.contributor.oppiaine | Digital marketing and Communication | fi |
| dc.contributor.oppiaine | Markkinointi | fi |
| dc.contributor.oppiaine | Basic or discovery scholarship | fi |
| dc.contributor.oppiaine | Digital Business and Economy (focus area) | en |
| dc.contributor.oppiaine | Digital marketing and Communication | en |
| dc.contributor.oppiaine | Marketing | en |
| dc.contributor.oppiaine | Basic or discovery scholarship | en |
| dc.type.uri | http://purl.org/eprint/type/BookItem | |
| dc.relation.isbn | 978-1-78756-688-0 | |
| dc.type.coar | http://purl.org/coar/resource_type/c_3248 | |
| dc.description.reviewstatus | peerReviewed | |
| dc.format.pagerange | 105-121 | |
| dc.type.version | acceptedVersion | |
| dc.rights.copyright | © 2019 Emerald Publishing Limited | |
| dc.rights.accesslevel | openAccess | fi |
| dc.subject.yso | organisaatioteoriat | |
| dc.subject.yso | tekoäly | |
| dc.subject.yso | matkailupalvelut | |
| dc.subject.yso | matkailuala | |
| dc.subject.yso | sähköiset palvelut | |
| dc.subject.yso | majoitusala | |
| dc.format.content | fulltext | |
| jyx.subject.uri | http://www.yso.fi/onto/yso/p7815 | |
| jyx.subject.uri | http://www.yso.fi/onto/yso/p2616 | |
| jyx.subject.uri | http://www.yso.fi/onto/yso/p1552 | |
| jyx.subject.uri | http://www.yso.fi/onto/yso/p3916 | |
| jyx.subject.uri | http://www.yso.fi/onto/yso/p23542 | |
| jyx.subject.uri | http://www.yso.fi/onto/yso/p2113 | |
| dc.rights.url | http://rightsstatements.org/page/InC/1.0/?language=en | |
| dc.relation.doi | 10.1108/978-1-78756-687-320191006 | |
| dc.type.okm | A3 |
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