Chatbot Adoption in Tourism Services : A Conceptual Exploration
Ukpabi, D., Aslam, B., & Karjaluoto, H. (2019). Chatbot Adoption in Tourism Services : A Conceptual Exploration. In S. Ivanov, & C. Webster (Eds.), Robots, Artificial Intelligence, and Service Automation in Travel, Tourism and Hospitality (pp. 105-121). Emerald Publishing Limited. https://doi.org/10.1108/978-1-78756-687-320191006
Date
2019Discipline
Digitaalinen liiketoiminta ja talous (painoala)Digital marketing and CommunicationMarkkinointiDigital Business and Economy (focus area)Digital marketing and CommunicationMarketingCopyright
© 2019 Emerald Publishing Limited
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Emerald Publishing LimitedParent publication ISBN
978-1-78756-688-0Is part of publication
Robots, Artificial Intelligence, and Service Automation in Travel, Tourism and HospitalityKeywords
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https://converis.jyu.fi/converis/portal/detail/Publication/33890327
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