Tehokkuuden subjektiivinen konstruointi julkishallinnon työntekijöiden puheessa : organisaatioestetiikka viitekehyksenä

Abstract

This study examines the employees’ everyday experiences at work. The goal is to encourage the emancipation from the limitations of rationality cultivating an aesthetic understanding of organizations. It seeks to answer how organization members construct their experiences of efficiency based on the dualism between aesthetic and rationality and how are these constructions related. This study also seeks to ansewer what kind of dynamics discourses on effectiviness deliver and maintain. The empirical data is obtained by interviews with public sector employees and interpreted using deconstructive analysis presented by David Boje. Based on the research interviews the strong reliance on rationality seems to marginalize an aesthetic experience. The results also emphasize employees’ desire to stay with their aesthetic senses in order to internalize the sensed productivity norms. People base their judgement foremost on subjective feelings and other things which the intellectual judgement is not able to understand, also in case of how productivity is constructed in their interpretations. As a practical conclusions the findings value the viewpoint which integrates both the rational and the aesthetic way of knowing as an opposite of management culture that emphasizes rationality.