| dc.contributor.author | Lievonen, Matias | |
| dc.contributor.editor | Pucihar, Andreja | |
| dc.contributor.editor | Borštnar, Mirjana Kljajić | |
| dc.contributor.editor | Kittl, Christian | |
| dc.contributor.editor | Ravesteijn, Pascal | |
| dc.contributor.editor | Clarke, Roger | |
| dc.contributor.editor | Bons, Roger | |
| dc.date.accessioned | 2017-09-11T10:52:44Z | |
| dc.date.available | 2017-09-11T10:52:44Z | |
| dc.date.issued | 2017 | |
| dc.identifier.citation | Lievonen, M. (2017). Consumer Emotions and E-commerce : A Literature Review. In A. Pucihar, M. K. Borštnar, C. Kittl, P. Ravesteijn, R. Clarke, & R. Bons (Eds.), <i>Bled 2017 : Proceedings of the 30th Bled eConference. Digital Transormation : Form Connecting Things to Transforming Our Lives</i> (pp. 385-402). University of Maribor Press. Bled eConference. <a href="https://doi.org/10.18690/978-961-286-043-1" target="_blank">https://doi.org/10.18690/978-961-286-043-1</a> | |
| dc.identifier.other | CONVID_27179618 | |
| dc.identifier.uri | https://jyx.jyu.fi/handle/123456789/55308 | |
| dc.description.abstract | The purpose of this paper is to take a look at the current state of
the research related to consumer emotions in the context of electronic
commerce (e-commerce). As the popularity of online shopping is
constantly growing, the author performed an integrative literature review
of 66 journal articles on e-emotions (consumer emotions visible in an
online environment) and classified the articles into four groups. According
to the analysis of the groups, consumer emotions are present at various
points of the e-commerce relationship from pre-purchase intentions to postconsumption
behavior. Based on this literature review, directions for future
research in e-emotions are also introduced. | |
| dc.format.extent | 756 | |
| dc.language.iso | eng | |
| dc.publisher | University of Maribor Press | |
| dc.relation.ispartof | Bled 2017 : Proceedings of the 30th Bled eConference. Digital Transormation : Form Connecting Things to Transforming Our Lives | |
| dc.relation.ispartofseries | Bled eConference | |
| dc.subject.other | literature review | |
| dc.title | Consumer Emotions and E-commerce : A Literature Review | |
| dc.type | conference paper | |
| dc.identifier.urn | URN:NBN:fi:jyu-201708253562 | |
| dc.contributor.laitos | Kauppakorkeakoulu | fi |
| dc.contributor.laitos | School of Business and Economics | en |
| dc.contributor.oppiaine | Basic or discovery scholarship | fi |
| dc.contributor.oppiaine | Viestinnän johtaminen | fi |
| dc.contributor.oppiaine | Basic or discovery scholarship | en |
| dc.contributor.oppiaine | Corporate Communication | en |
| dc.type.uri | http://purl.org/eprint/type/ConferencePaper | |
| dc.date.updated | 2017-08-25T09:15:05Z | |
| dc.relation.isbn | 978-961-286-043-1 | |
| dc.type.coar | http://purl.org/coar/resource_type/c_5794 | |
| dc.description.reviewstatus | peerReviewed | |
| dc.format.pagerange | 385-402 | |
| dc.type.version | publishedVersion | |
| dc.rights.copyright | © 2017 University of Maribor Press. | |
| dc.rights.accesslevel | openAccess | fi |
| dc.type.publication | conferenceObject | |
| dc.relation.conference | Bled eConference | |
| dc.subject.yso | tunteet | |
| dc.subject.yso | verkkokauppa | |
| dc.subject.yso | verkkokaupat (WWW-sivustot) | |
| dc.subject.yso | kuluttajat | |
| jyx.subject.uri | http://www.yso.fi/onto/yso/p3485 | |
| jyx.subject.uri | http://www.yso.fi/onto/yso/p9457 | |
| jyx.subject.uri | http://www.yso.fi/onto/yso/p9466 | |
| jyx.subject.uri | http://www.yso.fi/onto/yso/p1397 | |
| dc.relation.doi | 10.18690/978-961-286-043-1 | |
| dc.type.okm | A4 | |
