Conceptualizing the Value Co-Destruction Process for Service Systems : Literature Review and Synthesis
| dc.contributor.author | Lintula, Juuli | |
| dc.contributor.author | Tuunanen, Tuure | |
| dc.contributor.author | Salo, Markus | |
| dc.date.accessioned | 2017-02-07T07:47:48Z | |
| dc.date.available | 2017-02-07T07:47:48Z | |
| dc.date.issued | 2017 | |
| dc.identifier.citation | Lintula, J., Tuunanen, T., & Salo, M. (2017). Conceptualizing the Value Co-Destruction Process for Service Systems : Literature Review and Synthesis. In <i>Proceedings of the 50th Hawaii International Conference on System Sciences (HICSS 2017)</i> (pp. 1632-1641). University of Hawai'i at Manoa. Proceedings of the Annual Hawaii International Conference on System Sciences. <a href="https://doi.org/10.24251/hicss.2017.197" target="_blank">https://doi.org/10.24251/hicss.2017.197</a> | |
| dc.identifier.other | CONVID_26436826 | |
| dc.identifier.other | TUTKAID_72387 | |
| dc.identifier.uri | https://jyx.jyu.fi/handle/123456789/52975 | |
| dc.description.abstract | This study conceptualizes the notion of value co-destruction by reviewing and synthesizing the scattered and scarce value co-destruction literature in interdisciplinary fields. Building on our synthesis, we outline a conceptual framework for the value co-destruction process consisting of three interrelated categories of key concepts. Our framework helps in identifying, analyzing and rectifying unwanted outcomes of a service process and highlighting the dynamic nature of value co-destruction in service systems. | |
| dc.language.iso | eng | |
| dc.publisher | University of Hawai'i at Manoa | |
| dc.relation.ispartof | Proceedings of the 50th Hawaii International Conference on System Sciences (HICSS 2017) | |
| dc.relation.ispartofseries | Proceedings of the Annual Hawaii International Conference on System Sciences | |
| dc.relation.uri | http://hdl.handle.net/10125/41350 | |
| dc.subject.other | value co-destruction | |
| dc.title | Conceptualizing the Value Co-Destruction Process for Service Systems : Literature Review and Synthesis | |
| dc.type | conferenceObject | |
| dc.identifier.urn | URN:NBN:fi:jyu-201701201203 | |
| dc.contributor.laitos | Informaatioteknologian tiedekunta | fi |
| dc.contributor.laitos | Faculty of Information Technology | en |
| dc.contributor.oppiaine | Tietojärjestelmätiede | fi |
| dc.contributor.oppiaine | Information Systems Science | en |
| dc.type.uri | http://purl.org/eprint/type/ConferencePaper | |
| dc.date.updated | 2017-01-20T07:15:04Z | |
| dc.relation.isbn | 978-0-9981331-0-2 | |
| dc.type.coar | http://purl.org/coar/resource_type/c_5794 | |
| dc.description.reviewstatus | peerReviewed | |
| dc.format.pagerange | 1632-1641 | |
| dc.relation.issn | 1530-1605 | |
| dc.type.version | publishedVersion | |
| dc.rights.copyright | © 2017 the Authors and IEEE. This is an open access article published under the Creative Commons Attribution-NonCommercial-NoDerivatives license. | |
| dc.rights.accesslevel | openAccess | fi |
| dc.relation.conference | Proceedings of the Annual Hawaii International Conference on System Sciences | |
| dc.subject.yso | palvelujärjestelmät | |
| jyx.subject.uri | http://www.yso.fi/onto/yso/p21189 | |
| dc.rights.url | https://creativecommons.org/licenses/by-nc-nd/4.0/ | |
| dc.relation.doi | 10.24251/hicss.2017.197 | |
| dc.type.okm | A4 |
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Except where otherwise noted, this item's license is described as © 2017 the Authors and IEEE. This is an open access article published under the Creative Commons Attribution-NonCommercial-NoDerivatives license.