Do Online Travel Communities Matter? A Literature Review
Ukpabi, D., Onyenucheya, U. D., & Karjaluoto, H. (2017). Do Online Travel Communities Matter? A Literature Review. In A. Pucihar, M. K. Borštnar, C. Kittl, P. Ravesteijn, R. Clarke, & R. Bons (Eds.), Bled 2017 : Proceedings of the 30th Bled eConference : Digital Transformation : From Connecting Things to Transforming Our Lives (pp. 603-616). University of Maribor Press. https://doi.org/10.18690/978-961-286-043-1.42
Editors
Date
2017Copyright
© 2017 University of Maribor Press.
The emergence of social media has migrated consumers from
peripheral stakeholders to strategic partners whose inputs are critical for
successful product and service innovation. Online communities provide a
platform for aggregation of consumers from diverse backgrounds; online
travel communities (OTCs) have recently attracted growing interest in the
information systems and tourism literature because their unofficial
boundary spanning role influences consumer interest in destinations.
Importantly, this literature remains largely fragmented because of
conflicting findings. The present study seeks to integrate prior OTC
research in order to understand the motivations and consequences (negative
and positive) of OTCs, as well as interaction platforms. Among the 63
reviewed studies, psychological, social, and utilitarian motivations were
identified, with both positive and negative consequences for firms and
individuals. Additionally, the studies were found to employ different
methodological approaches, based on distinct and heterogeneous theories.
The paper concludes with some implications and directions for further
research.
...
Publisher
University of Maribor PressParent publication ISBN
978-961-286-043-1Conference
Bled eConferenceIs part of publication
Bled 2017 : Proceedings of the 30th Bled eConference : Digital Transformation : From Connecting Things to Transforming Our Lives
Original source
http://press.um.si/index.php/ump/catalog/book/234Publication in research information system
https://converis.jyu.fi/converis/portal/detail/Publication/27105700
Metadata
Show full item recordCollections
- Kauppakorkeakoulu [1279]
Related items
Showing items with similar title or keywords.
-
To Help or Not to Help? Prosocial Behavior, Its Association With Well-Being, and Predictors of Prosocial Behavior During the Coronavirus Disease Pandemic
Haller, Elisa; Lubenko, Jelena; Presti, Giovambattista; Squatrito, Valeria; Constantinou, Marios; Nicolaou, Christiana; Papacostas, Savvas; Aydın, Gökçen; Chong, Yuen Yu; Chien, Wai Tong; Cheng, Ho Yu; Ruiz, Francisco J.; García-Martín, María B.; Obando-Posada, Diana P.; Segura-Vargas, Miguel A.; Vasiliou, Vasilis S.; McHugh, Louise; Höfer, Stefan; Baban, Adriana; Dias Neto, David; da Silva, Ana Nunes; Monestès, Jean-Louis; Alvarez-Galvez, Javier; Paez-Blarrina, Marisa; Montesinos, Francisco; Valdivia-Salas, Sonsoles; Ori, Dorottya; Kleszcz, Bartosz; Lappalainen, Raimo; Ivanović, Iva; Gosar, David; Dionne, Frederick; Merwin, Rhonda M.; Karekla, Maria; Kassianos, Angelos P.; Gloster, Andrew T. (Frontiers Media SA, 2022)The coronavirus disease (COVID-19) pandemic fundamentally disrupted humans’ social life and behavior. Public health measures may have inadvertently impacted how people care for each other. This study investigated prosocial ... -
What drives travelers' adoption of user-generated content? : A literature review
Ukpabi, Dandison; Karjaluoto, Heikki (Elsevier BV, 2018)User-generated content (UGC) has become an important part of travel planning, as travelers evaluate travel products based on past reviews. However, different factors account for why tourists utilize UGC. The aim of this ... -
The impact of user-generated online reviews on pre-travel planning and accommodation selection processes of Finnish millennial consumers
Lallukka, Tuuli (2021)Käyttäjien luoman sisällön merkitys on kasvanut etenkin matkailun yhteydessä, koska digitalisaation myötä Internetin ja sosiaalisen median käyttö on tullut osaksi jokapäiväistä elämää. Erityisesti käyttäjien luomista ... -
The impact of remote work and mediated communication frequency on isolation and psychological distress
Van Zoonen, Ward; Sivunen, Anu E. (Taylor & Francis, 2022)A massive shift towards remote work practices has presented many organizations and employees with acute challenges associated with multi-locational work. This shift underscores the need to reconsider isolation as one of ... -
Sosiaalisen median koukuttavuus ja sen negatiiviset vaikutukset käyttäjän psyykkiseen ja sosiaaliseen hyvinvointiin
Kunttu, Heli (2022)Sosiaalinen media on yleistyttyään tuonut mukanaan positiivisia mahdollisuuksia, mutta samalla sillä on huomattu olevan haittavaikutuksia ihmisten hyvinvointiin. Sosiaalisen median koukuttavuuden vuoksi käyttäjät voivat ...