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dc.contributor.authorValentini, Chiara
dc.contributor.authorMunnukka, Juha
dc.contributor.authorZhao, Hui
dc.date.accessioned2024-11-01T11:16:39Z
dc.date.available2024-11-01T11:16:39Z
dc.date.issued2024
dc.identifier.citationValentini, C., Munnukka, J., & Zhao, H. (2024). Stakeholder satisfaction with corporate conflict engagement actions : Exploring the effects of goodwill, trust, and value alignment. <i>Business Horizons</i>, <i>67</i>(6), 797-813. <a href="https://doi.org/10.1016/j.bushor.2024.08.003" target="_blank">https://doi.org/10.1016/j.bushor.2024.08.003</a>
dc.identifier.otherCONVID_221077158
dc.identifier.urihttps://jyx.jyu.fi/handle/123456789/98013
dc.description.abstractIn the last decade, businesses have played an increasingly significant role in promoting stability, democracy, and human rights, particularly concerning the United Nations Sustainable Development Goals, which emphasize peace, justice, and strong institutions. Consequently, there has been a greater focus on corporate social responsibility and corporate citizenship. Research has explored business motivations and actions in conflict mitigation. Nevertheless, less attention has been given to the impact of conflict engagement actions on stakeholders’ perceptions and behavioral intentions. This study aims to fill this gap by testing the effects of types of corporate conflict engagement actions on stakeholders’ satisfaction with business choices and overall corporate goodwill. This study employs an experimental design in which respondents are exposed to corporate conflict engagement actions in scenarios related to the Russia–Ukraine conflict. The findings of this study are particularly relevant to business firms and their quest for whether to engage in regions undergoing conflict. The results illuminate the key factors of corporate conflict engagement actions that shape stakeholder satisfaction and corporate goodwill perceptions in today’s complex geopolitical landscape.en
dc.format.mimetypeapplication/pdf
dc.language.isoeng
dc.publisherElsevier
dc.relation.ispartofseriesBusiness Horizons
dc.rightsCC BY-NC-ND 4.0
dc.subject.otherbusiness engagement
dc.subject.otherconflict mitigation
dc.subject.otherFinland
dc.subject.otherstakeholder perceptions
dc.subject.othercorporate citizenship
dc.subject.othercorporate social responsibility
dc.titleStakeholder satisfaction with corporate conflict engagement actions : Exploring the effects of goodwill, trust, and value alignment
dc.typearticle
dc.identifier.urnURN:NBN:fi:jyu-202411016861
dc.contributor.laitosKauppakorkeakoulufi
dc.contributor.laitosSchool of Business and Economicsen
dc.type.urihttp://purl.org/eprint/type/JournalArticle
dc.type.coarhttp://purl.org/coar/resource_type/c_2df8fbb1
dc.description.reviewstatuspeerReviewed
dc.format.pagerange797-813
dc.relation.issn0007-6813
dc.relation.numberinseries6
dc.relation.volume67
dc.type.versionpublishedVersion
dc.rights.copyright© 2024 Kelley School of Business, Indiana University. Published by Elsevier Inc.
dc.rights.accesslevelopenAccessfi
dc.subject.ysosidosryhmät
dc.subject.ysoyritysviestintä
dc.subject.ysosijoittajat
dc.subject.ysoyhteiskuntavastuu
dc.subject.ysoliiketoiminta
dc.subject.ysoyritysetiikka
dc.subject.ysoyritykset
dc.subject.ysoasiakkaat
dc.subject.ysokonfliktit
dc.subject.ysokestävä kehitys
dc.subject.ysovastuullisuus
dc.format.contentfulltext
jyx.subject.urihttp://www.yso.fi/onto/yso/p8776
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jyx.subject.urihttp://www.yso.fi/onto/yso/p18430
jyx.subject.urihttp://www.yso.fi/onto/yso/p5604
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jyx.subject.urihttp://www.yso.fi/onto/yso/p23081
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jyx.subject.urihttp://www.yso.fi/onto/yso/p24111
dc.rights.urlhttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.relation.doi10.1016/j.bushor.2024.08.003
dc.type.okmA1


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