Exploring Applicability of LLM-Powered Autonomous Agents to Solve Real-life Problems : Microsoft Entra ID Administration Agent (MEAN)

Abstract

Microsoft Entra ID is Microsoft’s identity and access management solution used by many public and private sector organisations globally. In March 2023, Microsoft retired two PowerShell modules which have enabled automation of administrative tasks, such as user management. The replacement module is based on Microsoft Graph API, and its effective usage would require administrators to learn software development skills. In this paper, we will report the results of work-in-progress research on exploring the applicability of LLM-powered autonomous agents to solve real-life problems. We describe the design and proof-of-concept implementation of MEAN, an agent that performs Entra ID administrative tasks using Microsoft Graph API based on natural language prompts. The results show that LLM-powered autonomous agents can perform at least simple Entra ID administrative tasks. This indicates that the agents could ease the administrative burden by removing the need to learn software development skills.