Algorithms by and for the workers : Towards a fair, democratic and humane digitalisation of the workplace

Abstract

Driven by the logic of competition in global capitalism, digitalisation is revolutionising the workplace, introducing both opportunities and challenges. This policy study reflects on the complex interplay between technology and work, focusing on the impacts of algorithmic management (AM) techniques on workers’ rights, dignity and well-being. Drawing on preliminary findings from an ongoing study of FEPS in collaboration with Nordic-based partners, the policy study highlights the complexities and contradictions of AM and the limitations of current policies and institutions in dealing with the fast-paced digital transformation. It emphasises the importance of worker agency and participation in the innovation process. It proposes the need to create socio-institutional frameworks to direct a pro-labour digital transition and institutionalise co-determination as a viable solution for workers to engage actively with incessant technical changes. It concludes with a forward-looking perspective, advocating for research methodologies and problem-solving approaches that cater to the needs of diverse working contexts. The purpose is to contribute to informed policymaking that ensures a fair, democratic and humane work environment in the digital age.