The role of age and digital competence on the use of online health and social care services : A cross-sectional population-based survey
Heponiemi, T., Kaihlanen, A-M., Kouvonen, A., Leemann, L., Taipale, S., & Gluschkoff, K. (2022). The role of age and digital competence on the use of online health and social care services : A cross-sectional population-based survey. Digital Health, 8. https://doi.org/10.1177/20552076221074485
Published inDigital Health
DisciplineHyvinvoinnin ja hoivan politiikat (painoala)YhteiskuntapolitiikkaPolicies and Politics of Welfare and Care (focus area)Social and Public Policy
© The Author(s) 2022
Objective Online health and social care services are getting widespread which increases the risk that less advantaged groups may not be able to access these services resulting in digital exclusion. We examined the combined effects of age and digital competence on the use of online health and social care services. Methods We used a large representative population-based sample of 4495 respondents from Finland. Paper-based self-assessment questionnaire with an online response option was mailed to participants. The associations were analyzed using survey weighted logistic regression, exploring potential non-linear effects of age and controlling for potential sex differences. Results Higher age, starting from around the age of 60 was associated with a lower likelihood of using online services for receiving test results, renewing prescriptions and scheduling appointments. Good digital competence was able to hinder the age-related decline in online services use, but only up to around the age of 80. Conclusions Our results suggest that older adults are at risk of digital exclusion, and not even good digital competence alleviates this risk among the oldest. We suggest that health and social care providers should consider older users’ needs and abilities more thoroughly and offer easy to use online services. More digital support and training possibilities should be provided for older people. It is equally important that face-to-face and telephone services will be continued to be provided for those older people who are not able to use online services even when supported. ...
ISSN Search the Publication Forum2055-2076
Publication in research information system
MetadataShow full item record
Related funder(s)Academy of Finland
Funding program(s)Centre of Excellence, AoF; Strategic research programmes, AoF
Additional information about fundingThe study was funded by the Strategic Research Council at the Academy of Finland (grants 327145, 327148 and 327149 for the DigiIN Project), the Academy of Finland (grants 312310 and 336669 for the Centre of Excellence for Research on Ageing and Care, RG 3 Migration, Care and Ageing, and grants 312367 and 336671 for the Centre of Excellence for Research on Ageing and Care, RG 4 New Technologies, Ageing and Care). The author(s) disclosed receipt of the following financial support for the research, authorship, and/or publication of this article: This work was supported by the Strategic Research Council at the Academy of Finland (grant number grants 327145, 327148 and 327149) and Academy of Finland (grants 312310, 336669, 312367 and 336671). ...
Showing items with similar title or keywords.
Hearing loss and use of health services : a population-based cross-sectional study among Finnish older adults Mikkola, Tuija; Polku, Hannele; Sainio, Päivi; Koponen, Päivikki; Koskinen, Seppo; Viljanen, Anne (BioMed Central Ltd., 2016)Background: Older adults with hearing difficulties face problems of communication which may lead to underuse of health services. This study investigated the association of hearing loss and self-reported hearing difficulty ...
Health and Social Care Educators’ Competence in Digital Collaborative Learning : A Cross-Sectional Survey Männistö, Merja; Mikkonen, Kristina; Kuivila, Heli-Maria; Koskinen, Camilla; Koivula, Meeri; Sjögren, Tuulikki; Salminen, Leena; Saaranen, Terhi; Kyngäs, Helvi; Kääriäinen, Maria (SAGE Publications, 2020)The ongoing change from traditional pedagogy to digital collaborative learning requires a new mode of teaching, learning, and educators’ responsibilities. For competence in digitally mediated teaching, educators need ...
Social welfare professionals willing to participate in client information system development : Results from a large cross-sectional survey Martikainen, Susanna; Salovaara, Samuel; Ylönen, Katri; Tynkkynen, Elina; Viitanen, Johanna; Tyllinen, Mari; Lääveri, Tinja (Taylor & Francis, 2022)Human-centered design methods should be implemented throughout the client information system (CIS) development process to understand social welfare professionals’ needs, tasks, and contexts of use. The aim of this study ...
Individual and shared digital repertoires : older adults managing digital services Hänninen, Riitta; Pajula, Laura; Korpela, Viivi; Taipale, Sakari (Routledge, Taylor & Francis, 2023)The rise of public and other non-recreational digital services is based on the idea of catering to the daily needs of the citizens cost-efficiently and with ease. Previous research has approached the use of digital services ...
Social, health and rehabilitation sector educators’ competence in evidence‐based practice : a cross‐sectional study Halvari, Johanna; Mikkonen, Kristina; Kääriäinen, Maria; Kuivila, Heli; Holopainen, Arja; Immonen, Kati; Koivula, Meeri; Koskinen, Camilla; Sjögren, Tuulikki; Kyngäs, Helvi; Tuomikoski, Anna‐Maria (Wiley-Blackwell, 2021)Aim The purpose of the study was to identify and describe the characteristic profiles of evidence-based practice competence of educators in the social, health and rehabilitation sectors and to establish relevant background ...