Robot acceptance model for care (RAM-care) : A principled approach to the intention to use care robots
Turja, T., Aaltonen, I., Taipale, S., & Oksanen, A. (2020). Robot acceptance model for care (RAM-care) : A principled approach to the intention to use care robots. Information and Management, 57(5), Article 103220. https://doi.org/10.1016/j.im.2019.103220
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© 2020 Elsevier
Robots are emerging in welfare services, and organizations require information on whether novel technologies are approved among staff. On the basis of technology acceptance theories, this study proposes a model that adds a principled approach to the intention to use care robots. Data of 544 professionals with care robot experience were collected. The use intention was predicted by usefulness, enjoyment, social influence, and attitude. Respondents who found robots useful and accepted by their colleagues were more likely to view robot use as consistent with their personal values. The care robot acceptance model supports consideration of the profession-specific context in robotization.
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Related funder(s)Academy of Finland
Funding program(s)Centre of Excellence, AoF; Strategic research programmes, AoF
Additional information about fundingThis research is part of the project Robots and the Future of Welfare Services (2015–2020), which is funded by the Academy of Finland’s Strategic Research Council (grant numbers 292980 and 314180). Dr. Taipale’s contribution to the study was supported by the Strategic Research Council at the Academy of Finland (projects 327145 and 327149) and the Academy of Finland’s Centre of Excellence in Research on Ageing and Care (project 312367). ...
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