If Only They Knew : Audience Expectations and Actual Sourcing Practices in Online Journalism
Manninen, V. (2020). If Only They Knew : Audience Expectations and Actual Sourcing Practices in Online Journalism. Journalism Practice, 14(4), 412-428. https://doi.org/10.1080/17512786.2019.1625719
Published inJournalism Practice
© 2020 Informa UK Limited
This article answers the question “Are the sourcing practices in Finnish online journalism trustworthy?” Here, trustworthiness is operationalized as the fulfillment of audience expectations towards sourcing practices. To this end, expectations of young Finnish adults (aged 18–28) were compared to the observed practices of Finnish online journalists. A total of 36 news items (from 12 journalists working in three newsrooms, published in 2013 and 2017) were analyzed. The analysis indicates that online journalists’ sourcing practices largely do not conform to this audience segment's expectations. Namely, the audience expects more comprehensive investigation and thorough verification than what is common practice in online journalism. The use of high-credibility sources is both expected and commonplace. The results imply that transparency may be harmful rather than beneficial to journalism's credibility, as the unveiled practices do not always meet audience expectations.
Publication in research information system
MetadataShow full item record
Additional information about fundingThis research was funded by the Suomen Kulttuurirahasto [The Finnish Cultural Foundation].
Showing items with similar title or keywords.
Manninen, Ville (Univerzita Karlova v Praze, 2018)Audience trust towards journalism gives meaning to the work of journalists. Yet this trust is in decline, which is threatening both media businesses and the society at large. This development is the worrisome but still ...
Sourcing practices in online journalism : an ethnographic study of the formation of trust in and the use of journalistic sources Manninen, Ville (Routledge, 2017)Arguably one of the most important factors of journalistic quality is careful source selection. Studies on online journalism have revealed working conditions which may lead to poor sourcing practices. This article seeks ...
Trust and trustworthy sourcing in Finnish online journalism. Divergences in audience expectations and journalists' practices Manninen, Ville (2019)Trust and trustworthiness are crucial components in human social life, and so too in journalism. Trust facilitates reciprocal relationships, such as those between journalists and their sources, or journalists and their ...
Trust-oriented affordances : A five-country study of news trustworthiness and its socio-technical articulations Aharoni, Tali; Tenenboim-Weinblatt, Keren; Kligler-Vilenchik, Neta; Boczkowski, Pablo; Hayashi, Kaori; Mitchelstein, Eugenia; Villi, Mikko (SAGE Publications, 2022)Research on trust has come to the forefront of communication studies. Beyond the dominant focus on informational trust and its country-specific articulations, trustworthiness evaluations can relate to the materiality of ...
Kuutti, Heikki (Jyväskylän yliopisto, viestintätieteiden laitos, 2015)