Role of situational context in use continuance after critical exergaming incidents
Kari, T., Salo, M., & Frank, L. (2020). Role of situational context in use continuance after critical exergaming incidents. Information Systems Journal, 30(3), 596-633. https://doi.org/10.1111/isj.12273
Published inInformation Systems Journal
© 2019 John Wiley & Sons Ltd
Use continuance is crucial in terms of information systems (IS) success. Previous research has shown that situational context can be central for IS use continuance but has paid limited attention to its specific characteristics. Furthermore, the link between situational context and use continuance has remained unexplored in the novel area of “exergames,” which are defined as digital games requiring physical effort from the player that determines the outcome of the game. Studying exergames is deemed important due to their potential in providing health benefits for users, revenues for providers, and well‐being for societies. However, their potential remains unreached because users tend to discontinue usage after their initial experiences. To address these gaps, we investigate the relationships between specific situational characteristics and use continuance after critical exergaming incidents, in which the user has an exceptionally positive or negative experience. To do this, we quantitatively and qualitatively examined 461 actual critical exergaming incidents. Our findings provide a greater understanding of IS use continuance by revealing new knowledge about the relationships between specific situational characteristics (ie, purpose of use, type of gaming platform, social setting, place, and exertion level) and use continuance. We also offer explanations for these relationships, thus providing a first understanding of the previously unmapped area of how users behave situation‐dependently after critical exergaming incidents. Thus, we contribute both to the general IS continuance literature as well as to the specific area of exergaming. The context specificity of our study matches the calls for heavily contextualised IS research. ...
PublisherWiley-Blackwell Publishing Ltd.
Publication in research information system
MetadataShow full item record
Showing items with similar title or keywords.
Kari, Tuomas (University of Texas at Austin, 2016)Pokémon GO, an augmented reality mobile game, captured the attention of millions of people around the world in July 2016. Various sources from around the globe have reported both positive and negative incidents and ...
Tuunanen, Tuure; Vartiainen, Tero; Ebrahim, Mehdi; Liang, Murong (IEEE, 2015)With the increasing adoption of agile, lean, and iterative development methods, information systems development (ISD) has become continuous, meaning that system development moves rapidly from release to release. This means ...
Kari, Tuomas (University of Maribor, 2019)Exergaming is a form of digital gaming requiring physical effort from the player. There has been a growing interest towards exergaming in academia. However, only a very limited number of exergaming studies have given a ...
Exploring the Critical Success Factors in Social and Health Care Information Systems Project Procurement Vilpponen, Hannu; Grundström, Mika; Abrahamsson, Pekka (Book Publisher International, 2020)A welfare reform involving the mixing of social and health services is being introduced by the Finnish government. Several factors have been identified for this shift, the most relevant of which is that many information ...
Kari, Tuomas (University of Jyväskylä, 2017)There is a growing demand for information systems (IS) that could advance desirable health behaviours among people. While digital gaming has generally been perceived to increase individuals’ sedentary time, gaming can ...