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dc.contributor.authorNaqshbandi, Khushnood
dc.contributor.authorHoermann, Simon
dc.contributor.authorMilne, David
dc.contributor.authorPeters, Dorian
dc.contributor.authorDavies, Benjamin
dc.contributor.authorPotter, Sophie
dc.contributor.authorCalvo, Rafael A.
dc.date.accessioned2019-03-04T12:34:59Z
dc.date.available2019-03-04T12:34:59Z
dc.date.issued2019
dc.identifier.citationNaqshbandi, K., Hoermann, S., Milne, D., Peters, D., Davies, B., Potter, S. & Calvo, R. A. (2019). Codesigning technology for a voluntary-sector organization. <em>Human Technology</em>, 15 (1), 6–29. <a href="https://doi.org/10.17011/ht/urn.201902201606">doi:10.17011/ht/urn.201902201606</a>
dc.identifier.urihttps://jyx.jyu.fi/handle/123456789/63013
dc.description.abstractThis paper presents an investigation into the experiences and perceptions of volunteers and community managers of an Australian voluntary-sector organization that supports young help-seeking people. The process focused specifically on the design of a chat tool, a rudimentary version of which was conceptualized and tested during a trial completed prior to this study. The process explored the motivations and experiences of these volunteers using a codesign approach, which led to the development of specific features of the chat tool that were tailored to the nature of their work and organization, as well as the sector-specific ethos. We employed several research methods, which included interviews, focus groups, and participatory design workshops. Thematic analyses were performed on the resultant qualitative data. The methods, motivational themes, and the ensuing design solutions that were implemented are discussed in detail with the aim of encouraging codesign of technology for voluntary-sector organizations.en
dc.language.isoeng
dc.publisherUniversity of Jyväskylä
dc.relation.ispartofseriesHuman Technology
dc.rightsCC BY-NC 4.0
dc.subject.otherchat system
dc.subject.othercodesign
dc.subject.otherparticipatory design
dc.subject.othervolunteers
dc.subject.otherhuman–computer interaction
dc.titleCodesigning technology for a voluntary-sector organization
dc.typearticle
dc.identifier.urnURN:NBN:fi:jyu-201902201606
dc.type.urihttp://purl.org/eprint/type/JournalArticle
dc.date.updated2019-03-04T12:35:00Z
dc.description.reviewstatuspeerReviewed
dc.format.pagerange6–29
dc.relation.issn1795-6889
dc.relation.numberinseries1
dc.relation.volume15
dc.type.versionpublishedVersion
dc.rights.copyright© 2019 Khushnood Naqshbandi, Simon Hoermann, David Milne, Dorian Peters, Benjamin Davies, Sophie Potter, & Rafael A. Calvo, and the Open Science Centre, University of Jyväskylä
dc.rights.accesslevelopenAccessfi
dc.rights.urlhttps://creativecommons.org/licenses/by-nc/4.0/
dc.relation.doi10.17011/ht/urn.201902201606


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CC BY-NC 4.0
Except where otherwise noted, this item's license is described as CC BY-NC 4.0