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Making the most of information technology & systems usage: A literature review, framework and future research agenda

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Shaikh, A. A., & Karjaluoto, H. (2015). Making the most of information technology & systems usage: A literature review, framework and future research agenda. Computers in Human Behavior, 49, 541-566. https://doi.org/10.1016/j.chb.2015.03.059
Published in
Computers in Human Behavior
Authors
Shaikh, Aijaz A. |
Karjaluoto, Heikki
Date
2015
Discipline
Basic or discovery scholarshipMarkkinointiBasic or discovery scholarshipMarketing
Copyright
© 2015 Elsevier Ltd. This is a final draft version of an article whose final and definitive form has been published by Elsevier. Published in this repository with the kind permission of the publisher.

 
This detailed literature review has considered a relatively large quantity (152 total) of scholarly empirical publications, conference proceedings, books and popular market reports published over the last 15 years, i.e., from January 2000 to December 2014, in the field of human continuous usage behavior and in the context of information technology/systems. Based on the search results, the literature was synthesized, segregated into four major domains according to the purpose, nature and usage of the information technology/systems. The authors believe that this segregation within the information technology & systems continuous usage literature provides greater scalability, flexibility and space for future research. Moreover, this proposed segregation allows for future research to include more ‘systems’ in each category depending on the usage, relevance and nature of the ‘systems’ that will evolve over the period of time. Scalability will provide more insights and ideas that will help future research investigate and propose domain-specific conceptual or business models that will help facilitate an understanding of information technology/systems continuous usage according to the nature of the ‘system.’ Conclusions and recommendations are drawn and priorities are proposed for continuing research. ...
Publisher
Pergamon
ISSN Search the Publication Forum
0747-5632
Keywords
Literature review Human behavioral intention to use Human–computer interaction Information technology/systems Technology acceptance model
DOI
https://doi.org/10.1016/j.chb.2015.03.059
URI

http://urn.fi/URN:NBN:fi:jyu-201602101526

Publication in research information system

https://converis.jyu.fi/converis/portal/detail/Publication/24671268

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