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dc.contributor.authorRönkä, Anna
dc.contributor.authorEkonen, Marianne
dc.contributor.authorTammelin, Mia
dc.contributor.authorTurja, Leena
dc.date.accessioned2018-11-23T13:13:19Z
dc.date.available2018-11-23T13:13:19Z
dc.date.issued2018
dc.identifier.citationRönkä, A., Ekonen, M., Tammelin, M., & Turja, L. (2018). Management in the 24/7-society raises concerns of fairness and social responsibility. <i>Social Responsibility Journal</i>, <i>14</i>(3), 670-684. <a href="https://doi.org/10.1108/SRJ-06-2017-0100" target="_blank">https://doi.org/10.1108/SRJ-06-2017-0100</a>
dc.identifier.otherCONVID_28271480
dc.identifier.otherTUTKAID_78889
dc.identifier.urihttps://jyx.jyu.fi/handle/123456789/60314
dc.description.abstractPurpose – Despite the pressure on work-family polices arising from the increase in nonstandard working times in various sectors, only a few studies have addressed management practices in 24/7 workplaces. This paper aims to investigate the challenges Finnish managers face in meeting the various tensions stemming from nonstandard working hours and services operating 24/7. Two typical 24/7 work contexts are focused: the hospitality and retail industries and flexibly scheduled early childhood education and care (ECEC) services. The emphasis is on management practices relating to the planning of work shifts and children’s care schedules. Design/methodology/approach – Study 1 comprises focus group interviews with middle managers (N = 20) working in hotels, stores and service stations with restaurants and shopping facilities. Study 2 uses survey data on directors (N = 20) of centers offering flexibly scheduled ECEC services. Findings – The results showed that management in 24/7 workplaces raises issues of fairness and social responsibility. Managers in both sectors were faced with constantly varying service demands, leading further to changes and unpredictability in employee working times. Alongside organizational goals, the business managers reported needing to consider employee needs and the ECEC service directors the well-being of parents and children. They also reported seeking the most cost-effective way to deliver services at a time of budget cuts. Research limitations/implications – The relatively small sample sizes and non-representative nature of the data restrict the generalizability of the results. Practical implications – Service organizations need to design a 24/7 strategy that includes organizational communication and guidelines on fair work scheduling. Key issues in management are finding ways to enhance predictability within unpredictability, discussing the most common ethical problems and developing the skills needed to manage diversity. These are elements that should be included in management training. Originality/value – The study contributes to the literature by focusing on seldom studied issues and innovately approached by comparing two work sectors.fi
dc.format.mimetypeapplication/pdf
dc.language.isoeng
dc.publisherEmerald Publishing Limited
dc.relation.ispartofseriesSocial Responsibility Journal
dc.rightsIn Copyright
dc.subject.other24/7-yhteiskunta
dc.subject.otherethical issues
dc.subject.other24/7-economy
dc.subject.otherfairness of management
dc.subject.otherflexibly scheduled early childhood education and care
dc.subject.otherhospitality and retail industry
dc.titleManagement in the 24/7-society raises concerns of fairness and social responsibility
dc.typearticle
dc.identifier.urnURN:NBN:fi:jyu-201811144701
dc.contributor.laitosKasvatustieteiden laitosfi
dc.contributor.laitosYhteiskuntatieteiden ja filosofian laitosfi
dc.contributor.laitosDepartment of Educationen
dc.contributor.laitosDepartment of Social Sciences and Philosophyen
dc.contributor.oppiaineKasvatustiedefi
dc.contributor.oppiaineVarhaiskasvatusfi
dc.contributor.oppiaineYhteiskuntapolitiikkafi
dc.contributor.oppiaineEducationen
dc.contributor.oppiaineEarly Childhood Educationen
dc.contributor.oppiaineSocial and Public Policyen
dc.type.urihttp://purl.org/eprint/type/JournalArticle
dc.date.updated2018-11-14T10:15:14Z
dc.description.reviewstatuspeerReviewed
dc.format.pagerange670-684
dc.relation.issn1747-1117
dc.relation.numberinseries3
dc.relation.volume14
dc.type.versionacceptedVersion
dc.rights.copyright© Emerald Publishing Limited
dc.rights.accesslevelopenAccessfi
dc.subject.ysovuorotyö
dc.subject.ysoepätyypillinen työ
dc.subject.ysotyöaika
dc.subject.ysovarhaiskasvatus
dc.subject.ysolastenhoito
dc.subject.ysoeettisyys
dc.subject.ysovähittäiskauppa
dc.format.contentfulltext
jyx.subject.urihttp://www.yso.fi/onto/yso/p11242
jyx.subject.urihttp://www.yso.fi/onto/yso/p26843
jyx.subject.urihttp://www.yso.fi/onto/yso/p1130
jyx.subject.urihttp://www.yso.fi/onto/yso/p1650
jyx.subject.urihttp://www.yso.fi/onto/yso/p5515
jyx.subject.urihttp://www.yso.fi/onto/yso/p23085
jyx.subject.urihttp://www.yso.fi/onto/yso/p14002
dc.rights.urlhttp://rightsstatements.org/page/InC/1.0/?language=en
dc.relation.doi10.1108/SRJ-06-2017-0100


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