Performance Estimation of Networked Business Models : Case Study on a Finnish eHealth Service Project
Heikkilä, M., Solaimani, S., Soudunsaari, A., Hakanen, M., Kuivaniemi, L., & Suoranta, M. (2014). Performance Estimation of Networked Business Models : Case Study on a Finnish eHealth Service Project. Journal of Business Models, 2(1), 71-88. https://doi.org/10.5278/ojs.jbm.v2i1.724
Published in
Journal of Business ModelsAuthors
Date
2014Discipline
Basic or discovery scholarshipStrategia ja yrittäjyysBasic or discovery scholarshipStrategy and EntrepreneurshipCopyright
© the Authors, 2014. This is an open access article distributed under the terms of the Creative Commons License.
Purpose: The objective of this paper is to propose and demonstrate a framework for estimating performance of a networked business model.
Design/methodology/approach: Our approach is design science, utilising action research in studying a case of four independent firms in Health & Wellbeing sector aiming to jointly provide a new service for business and private customers. The duration of the research study is 3 years.
Findings: We propose that a balanced set of performance indicators can be defined by paying attention to all main components of the business model, enriched with measures of network collaboration. The results highlight the importance of measuring all main components of the business model and also the business network partners’ view on trust, contracts and fairness.
Research implications: This article contributes to the business model literature by combining business modelling with performance evaluation. The article points out that it is essential to create metrics that can be applied to evaluate and improve the business model blueprints, but it is also important to measure business collaboration aspects.
Practical implications: Companies have already adopted Business model canvas or similar business model frameworks and tools to innovate new business models. We suggest that companies continue their business model innovation work by agreeing on a set of performance metrics, building on the business model frameworks enriched with social measures of network collaboration.
Originality/value: This article contributes to the business model literature and praxis by combining business modelling with performance evaluation.
...
Publisher
Aalborg UniversitetsforlagISSN Search the Publication Forum
2246-2465Keywords
Publication in research information system
https://converis.jyu.fi/converis/portal/detail/Publication/24377439
Metadata
Show full item recordCollections
- Kauppakorkeakoulu [1355]
License
Except where otherwise noted, this item's license is described as © the Authors, 2014. This is an open access article distributed under the terms of the Creative Commons License.
Related items
Showing items with similar title or keywords.
-
eHealth Services and Technology : Challenges for Co-Development
Hyppönen, Hannele (University of Jyväskylä, Agora Center, 2007)The promises of ICT have been poorly redeemed in health care; many projects have failed. This article conceptualizes the co-construction of services and technologies in order to help future practitioners in the field to ... -
Domestication of a Robotic Medication-Dispensing Service Among Older People in Finnish Lapland
Airola, Ella; Rasi, Päivi (Jyväskylän Yliopisto, 2020)This paper presents a case study on a robotic medication-dispensing service used in the everyday lives of older people in Finnish Lapland through the concept of domestication. The study took an ethnographic approach. A ... -
Digital ageing in Europe : a comparative analysis of Italian, Finnish and Swedish national policies on eHealth
Valokivi, Heli; Carlo, Simone; Kvist, Elin; Outila, Marjo (Cambridge University Press, 2023)Ageing Europeans are today healthier than previous generations and often manage to live independently up to a high age. The proportion of people 80 years of age and older has increased significantly, and with high age the ... -
Collaborative Business Model Innovation Process for Networked Services
Heikkilä, Marikka; Heikkilä, Jukka (Springer, 2013)This paper presents a process framework for innovating joint business models (co-BM) for multiple companies. Our framework describes the change management that should be carried out in parallel to the rigorous analysis ... -
Ideal cardiovascular health and risk of acute myocardial infarction among Finnish men
Isiozor, Nzechukwu M.; Kunutsor, Setor K.; Voutilainen, Ari; Kurl, Sudhir; Kauhanen, Jussi; Laukkanen, Jari A. (Elsevier Ireland Ltd., 2019)Background and aims: Acute myocardial infarction (AMI) is associated with high mortality globally and remains a public health burden. We sought to investigate the relation between the American Heart Association’s cardiovascular ...