Age Differences in Technology Readiness and Its Effects on Information System Acceptance and Use : The Case of Online Electricity Services in Finland
Makkonen, M., Frank, L., & Koivisto, K. (2017). Age Differences in Technology Readiness and Its Effects on Information System Acceptance and Use : The Case of Online Electricity Services in Finland. In A. Pucihar, M. K. Borštnar, C. Kittl, P. Ravesteijn, R. Clarke, & R. Bons (Eds.), Bled 2017 : Proceedings of the 30th Bled eConference. Digital Transformation : From Connecting Things to Transforming Our Lives (pp. 403-420). University of Maribor Press. https://doi.org/10.18690/978-961-286-043-1
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Date
2017Copyright
© 2017 University of Maribor Press.
Although technology readiness (TR) has been found to influence
the acceptance and use of information systems (IS), little is known about
how TR varies in terms of different demographic variables and how these
demographic variables moderate the effects of TR on IS acceptance and
use. In this study, we aim to address this gap in prior research by examining
the potential age differences in the four technology readiness index (TRI)
constructs as well as their effects on IS use intention and its two main
antecedents hypothesised in the technology acceptance model (TAM):
perceived usefulness and perceived ease of use. The examination is
conducted in the context of online electricity services and based on 1,176
online survey responses collected from Finnish consumers and analysed
through structural equation modelling (SEM). The findings of the study
suggest age differences in the optimism, innovation, and discomfort
constructs of TRI, but not in the effects of any of the TRI constructs on the
TAM constructs. These findings and their implications are discussed in
more detail especially from the perspective of the so-called “young elderly”
segment consisting of individuals aged 60–75 years.
...
Publisher
University of Maribor PressParent publication ISBN
978-961-286-043-1Conference
Bled eConferenceIs part of publication
Bled 2017 : Proceedings of the 30th Bled eConference. Digital Transformation : From Connecting Things to Transforming Our LivesKeywords
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http://press.um.si/index.php/ump/catalog/book/234Publication in research information system
https://converis.jyu.fi/converis/portal/detail/Publication/27248799
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