"Phonebloks, or a phone developed by its future users" : user experiences of a forum for a modular phone concept
In late 2013, a project caught my attention as being interesting to me and potentially a lot of others, innovative, and environmentally friendly: a smartphone project called Phonebloks. This timing fitting perfectly with the start of my Master's thesis as well as my personal interests, I observed it to see how it would develop. The official website which was created let users debate in order to decide where this Phonebloks project should go, so I decided to focus my efforts on it.
This thesis describes perceptions of users regarding an online forum about a new kind of phone, called Phonebloks. On this forum they can debate about the future of the phone. I based my analysis on research on forums as well as user perception and involvement. I used 869 comments from the forum, and content analysis, with a code book, quantitatively and slightly qualitatively. It was found that communication is widely polite, with very little negative behavior throughout the forum. It was also disc
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