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dc.contributor.authorShaikh, Aijaz A.
dc.contributor.authorKarjaluoto, Heikki
dc.date.accessioned2015-02-12T07:57:52Z
dc.date.available2015-02-12T07:57:52Z
dc.date.issued2015
dc.identifier.citationShaikh, A. A., & Karjaluoto, H. (2015). Mobile banking adoption: A literature review. <i>Telematics and Informatics</i>, <i>32</i>(1). <a href="https://doi.org/10.1016/j.tele.2014.05.003" target="_blank">https://doi.org/10.1016/j.tele.2014.05.003</a>
dc.identifier.otherCONVID_23740237
dc.identifier.otherTUTKAID_62235
dc.identifier.urihttps://jyx.jyu.fi/handle/123456789/45299
dc.description.abstractElectronic commerce (e-commerce) continues to have a profound impact on the global business environment, but technologies and applications also have begun to focus more on mobile computing, the wireless Web, and mobile commerce. Against this backdrop, mobile banking (m-banking) has emerged as an important distribution channel, with considerable research devoted to its adoption. However, this research stream has lacked a clear roadmap or agenda. Therefore, the present article analyzes and synthesizes existing studies of m-banking adoption and maps the major theories that researchers have used to predict consumer intentions to adopt it. The findings indicate that the m-banking adoption literature is fragmented, though it commonly relies on the technology acceptance model and its modifications, revealing that compatibility (with lifestyle and device), perceived usefulness, and attitude are the most significant drivers of intentions to adopt m-banking services in developed and developing countries. Moreover, the extant literature appears limited by its narrow focus on SMS banking in developing countries; virtually no studies address the use of m-banking applications via smartphones or tablets or consider the consequences of such usage. This study makes several recommendations for continued research in the area of mobile banking.fi
dc.language.isoeng
dc.publisherPergamon
dc.relation.ispartofseriesTelematics and Informatics
dc.subject.otherliterature review, mobile banking
dc.subject.otherm-banking, mobile banking adoption, technology acceptance model
dc.titleMobile banking adoption: A literature review
dc.typearticle
dc.identifier.urnURN:NBN:fi:jyu-201409262877
dc.contributor.laitosKauppakorkeakoulufi
dc.contributor.laitosSchool of Business and Economicsen
dc.contributor.oppiaineMarkkinointifi
dc.contributor.oppiaineApplied or integration/application scholarshipfi
dc.contributor.oppiaineMarketingen
dc.contributor.oppiaineApplied or integration/application scholarshipen
dc.type.urihttp://purl.org/eprint/type/JournalArticle
dc.date.updated2014-09-26T03:30:33Z
dc.type.coarjournal article
dc.description.reviewstatuspeerReviewed
dc.relation.issn0736-5853
dc.relation.numberinseries1
dc.relation.volume32
dc.type.versionacceptedVersion
dc.rights.copyright© Elsevier 2015. This is a final draft version of an article whose final and definitive form has been published by Elsevier.
dc.rights.accesslevelopenAccessfi
dc.subject.ysoverkkopankit
dc.subject.ysokuluttajakäyttäytyminen
dc.subject.ysoasenteet
dc.subject.ysokirjallisuuskatsaukset
jyx.subject.urihttp://www.yso.fi/onto/yso/p17009
jyx.subject.urihttp://www.yso.fi/onto/yso/p8576
jyx.subject.urihttp://www.yso.fi/onto/yso/p5619
jyx.subject.urihttp://www.yso.fi/onto/yso/p7595
dc.relation.doi10.1016/j.tele.2014.05.003


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