Näytetään aineistoja, joilla on samankaltainen nimeke tai asiasanat.

• Intercultural customer service encounters : a behavioral study of satisfactory and unsatisfactory service outcomes 

  Penttilä, Jaana (2012)

  Ulkomaalaistaustaisten asukkaiden ja turistien määrä Suomessa on kasvanut huomattavasti viime vuosien aikana. Yritysten resurssien ohjaaminen tämän alati kasvavan ja ostovoimaisen asiakaskunnan tarpeiden huomioimiseen voisi ...

• Local culture in the context of international tourism : Japanese tourists' perceptions of the culture of Saariselkä and the views of Japanese travel agents 

  Aoyagi, Takumi (2012)

  In tourism, cultures are often used as resources to attract tourists. This is because tourism is generated by difference. So that the culture of a tourist destination can be consumed by tourists the culture needs to go ...

• Constructing intercultural competence in Italian social service and healthcare organizations : pedagogical design, effectiveness research, and alternative visions for promoting ethnorelativism 

  Castiglioni, Ida (University of Jyväskylä, 2013)

• Intercultural crisis communication during the 2011 Fukushima nuclear disaster 

  Yang, Aiyun (2014)

  With the motivation of contributing to further development of the emerging field of intercultural crisis communication, the study aims at exploring the reasons why the global media criticized the Japanese authorities’ ...

• Images of Japan and the Japanese : the representations of the Japanese culture in the popular literature targeted at the Western World in the 1980s-1990s 

  Suvanto, Mari (University of Jyväskylä, 2002)

  This study draws together a number of popular issues: images, intercultural communication and Japan. In particular, Japan has been a popular topic for at least the last three decades. The Japanese Economical Miracle awoke ...