Intercultural competence through drama : a teaching experiment
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Lobytsyna, Maria; Moate, Josephine; Moloney, Robyn (Routledge, 2020)Language educators in Australia and Finland are expected to foster intercultural understanding within foreign language education. This paper presents findings from a qualitative case study focusing on theoretical and ... -
Cultural Knowledge as a Resource in BELF Interactions : a Longitudinal Ethnographic Study of Two Managers in Global Business
Räisänen, Tiina (Dipartimento di Lingue e Letterature Straniere dell'Università di Verona, 2019) -
Developing Future Physical Education Teachers' Intercultural Competence : The Potential of Intertwinement of Transformative, Embodied, and Critical Approaches
Siljamäki, Mariana Elisabet; Anttila, Eeva Helena (Frontiers Media SA, 2021)Purpose: This article is based on a study that explored learning processes related to intercultural competence of PE teacher trainees. The context of the study was the Faculty of Sport and Health Sciences at the University ... -
"Hei mitä tää ny tarkottaa?" : experiences of intercultural communication and linguistic shock while using English abroad
Hautamäki, Annikka (2016)Globalisaation ja kansainvälistymisen myötä korkeakouluopiskelijoiden kansainvälinen liikkuvuus on lisääntynyt huomattavasti. Ulkomailla oleskelu on tarjonnut monille hyvinkin positiivisia kokemuksia, mutta uudessa ... -
Intercultural customer service encounters : a behavioral study of satisfactory and unsatisfactory service outcomes
Penttilä, Jaana (2012)Ulkomaalaistaustaisten asukkaiden ja turistien määrä Suomessa on kasvanut huomattavasti viime vuosien aikana. Yritysten resurssien ohjaaminen tämän alati kasvavan ja ostovoimaisen asiakaskunnan tarpeiden huomioimiseen voisi ...