How does the presentation mode of enterprise architecture artifacts affect their use in decision-making?

Abstract

This position paper explores the impact of the presentation form of enterprise architecture (EA) artifacts on their utilization in decision-making. While enhanced decision-making is said to be one of the main benefits of EA, previous research highlights the frequent challenges in interpreting complex EA visualizations and models, which can hinder their practical application. There are many lessons to learn from studies of visualization and decision-making for the EA research community. This study hypothesizes that the choice of presentation form significantly affects the value and usability of EA artifacts and argues that more research should be devoted to understanding the best ways to communicate and use complex architectural information in decision-making scenarios.