dc.contributor.author | Elo, Jenny | |
dc.contributor.author | Pekkala, Kaisa | |
dc.contributor.author | Tuunanen, Tuure | |
dc.contributor.editor | Bui, Tung X. | |
dc.date.accessioned | 2023-02-07T07:48:06Z | |
dc.date.available | 2023-02-07T07:48:06Z | |
dc.date.issued | 2023 | |
dc.identifier.citation | Elo, J., Pekkala, K., & Tuunanen, T. (2023). Managing Continuous Digital Service Innovation for Value Co-Creation. In T. X. Bui (Ed.), <i>Proceedings of the 56th Annual Hawaii International Conference on System Sciences (HICSS 2023)</i> (pp. 1033-1042). University of Hawai'i at Manoa. Proceedings of the Annual Hawaii International Conference on System Sciences. <a href="https://hdl.handle.net/10125/102757" target="_blank">https://hdl.handle.net/10125/102757</a> | |
dc.identifier.other | CONVID_176741041 | |
dc.identifier.uri | https://jyx.jyu.fi/handle/123456789/85376 | |
dc.description.abstract | Service organizations across various industries are increasingly implementing continuous development methods and practices to transform their digital service innovation and development processes. Consequently, continuous digital service innovation (DSI) has become a way to react to today’s dynamic markets by proposing value to customers quickly while maintaining service quality. However, little is known about how organizations can enable value co-creation (VCC) in their continuous DSI processes. We fill this gap in the literature by focusing on organizational-level continuous DSI processes. Based on findings from 23 industry informants from six Finnish digital service organizations, we present a preliminary framework depicting three integral and interdependent dimensions of managing continuous DSI for VCC within organizations: managing continuous operations, managing people, and managing resources. We argue that such management insights are crucial for both research and practice for realizing the VCC potential of continuous DSI for organizations. | en |
dc.format.mimetype | application/pdf | |
dc.language.iso | eng | |
dc.publisher | University of Hawai'i at Manoa | |
dc.relation.ispartof | Proceedings of the 56th Annual Hawaii International Conference on System Sciences (HICSS 2023) | |
dc.relation.ispartofseries | Proceedings of the Annual Hawaii International Conference on System Sciences | |
dc.relation.uri | https://hdl.handle.net/10125/102757 | |
dc.rights | CC BY-NC-ND 4.0 | |
dc.subject.other | digital service and service digitalization | |
dc.subject.other | continuous digital service innovation | |
dc.subject.other | value co-creation | |
dc.subject.other | service-dominant logic | |
dc.subject.other | service management | |
dc.subject.other | qualitative research | |
dc.title | Managing Continuous Digital Service Innovation for Value Co-Creation | |
dc.type | conferenceObject | |
dc.identifier.urn | URN:NBN:fi:jyu-202302071656 | |
dc.contributor.laitos | Informaatioteknologian tiedekunta | fi |
dc.contributor.laitos | Faculty of Information Technology | en |
dc.contributor.oppiaine | Viestinnän johtaminen | fi |
dc.contributor.oppiaine | Value Creation for Cyber-Physical Systems and Services | fi |
dc.contributor.oppiaine | Digital marketing and Communication | fi |
dc.contributor.oppiaine | Tietojärjestelmätiede | fi |
dc.contributor.oppiaine | Digitaalinen liiketoiminta ja talous (painoala) | fi |
dc.contributor.oppiaine | Corporate Communication | en |
dc.contributor.oppiaine | Value Creation for Cyber-Physical Systems and Services | en |
dc.contributor.oppiaine | Digital marketing and Communication | en |
dc.contributor.oppiaine | Information Systems Science | en |
dc.contributor.oppiaine | Digital Business and Economy (focus area) | en |
dc.type.uri | http://purl.org/eprint/type/ConferencePaper | |
dc.relation.isbn | 978-0-9981331-6-4 | |
dc.type.coar | http://purl.org/coar/resource_type/c_5794 | |
dc.description.reviewstatus | peerReviewed | |
dc.format.pagerange | 1033-1042 | |
dc.relation.issn | 1530-1605 | |
dc.type.version | publishedVersion | |
dc.rights.copyright | © Authors, 2023 | |
dc.rights.accesslevel | openAccess | fi |
dc.relation.conference | Hawaii International Conference on System Sciences | |
dc.relation.grantnumber | | |
dc.subject.yso | digitalisaatio | |
dc.subject.yso | palveluyritykset | |
dc.subject.yso | palvelut | |
dc.subject.yso | arvonluonti | |
dc.subject.yso | innovaatiot | |
dc.subject.yso | laatu | |
dc.subject.yso | sähköiset palvelut | |
dc.format.content | fulltext | |
jyx.subject.uri | http://www.yso.fi/onto/yso/p8692 | |
jyx.subject.uri | http://www.yso.fi/onto/yso/p403 | |
jyx.subject.uri | http://www.yso.fi/onto/yso/p838 | |
jyx.subject.uri | http://www.yso.fi/onto/yso/p21123 | |
jyx.subject.uri | http://www.yso.fi/onto/yso/p7903 | |
jyx.subject.uri | http://www.yso.fi/onto/yso/p5029 | |
jyx.subject.uri | http://www.yso.fi/onto/yso/p23542 | |
dc.rights.url | https://creativecommons.org/licenses/by-nc-nd/4.0/ | |
dc.relation.funder | Foundation for Economic Education | en |
dc.relation.funder | Liikesivistysrahasto | fi |
jyx.fundinginformation | This research has been partly funded by the Foundation for Economic Education, Finland [grant number 34014860]. | |
dc.type.okm | A4 | |